Jira Administrator

3 weeks ago


Bangalore, Karnataka, India One Degree North HR Services Full time

Profile : JIRA Admin.

Experience : 3+ years.

Location : Banglore.

Description :

  • Serve as a JIRA / Confluence administrator, subject matter expert and evangelist.
  • Maintain a dedicated Atlassian JIRA / Confluence Cloud instance.
  • Design and maintain custom projects, workflows, schemes, screens, and field configurations.
  • Manage user permissions and project roles for JIRA, Confluence, and other tools.
  • Work directly with cross-functional agile teams to understand their specific JIRA needs and provide guidance and solutions.
  • Perform routine audits of access lists and perform security tests to ensure restrictions are in place.
  • Create and manage custom JQL filters and dashboards as needed.
  • Train with JIRA Admin peers to learn program procedures and best practices.
  • Troubleshoot, identify, and resolve JIRA issues reported by end-users.
  • Recommend, test, install, and configure JIRA plugins and add-ons as needed.
  • Develop training for groups of JIRA users and conduct classes on a regular basis.
  • Perform bulk changes and CSV imports.
  • Perform routine audits of the database to ensure consistent field usage and accurate reporting; work with. teams to resolve inconsistencies.
  • Drive improvements to Confluence by reorganizing and archiving spaces and pages.
  • Develop processes and improvements around tools administration.
  • Coordinate with JIRA Admin peers and cross-functional agile teams to provide JIRA guidance, suggestions. and solutions as needed.
  • Audit, improve and automate processes and workflows as needed.
  • Support JIRA Admin peers with application, system, issue, and project configuration support as needed.
  • Support JIRA Admin peers by designing and maintaining custom projects, workflows, schemes, screens. and field configurations as needed.
  • On-call JIRA / Confluence support as needed, including nights and weekends.
(ref:hirist.tech)

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