Key Account Manager

2 hours ago

Delhi India, India Hireginie Full time

Our Client: Company is (founded in 2020) is an industry leading, first of its kind in India, digital healthcare data platform and exchange, infused with AI/ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector.Job Title: Key Account Manager - Provider BusinessEducation: Bachelor's degree in Healthcare, Business, or Technology. MBA preferredExperience: 5+ YearsAbout the Role: Own product outcomes for provider-facing workflows while serving as the primary business owner for strategic hospital accounts. Blend roadmap leadership with day-to-day account success to drive adoption, reliability, and revenue expansion.Roles & Responsibilities:Run account plans for top providers: governance, adoption, renewals, and expansionsTranslate customer problems into crisp PRDs, KPIs, and release plans with Eng, Data, and OpsDiscover, define, and deliver product improvements across provider journeys from intake to settlementTriage and resolve production issues with clear SLAs and comms; drive root-cause and preventionAnalyze funnels and reliability metrics to prioritize backlog and de-risk launchesLead stakeholder alignment across Product, Support, CSM, and external partnersRequirements:5+ years of experience in account management, customer success, or enterprise sales, preferably in health-tech, SaaS, or healthcare services.Proven experience managing large, complex B2B accounts with multiple stakeholders.Strong knowledge of hospital operations and enterprise healthcare workflows.Excellent communication, presentation, and stakeholder management skills.Proactive problem-solving mindset and a track record of driving strategic account growth.Willingness to travel across regions on a need basis for account engagement.About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.

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