ServiceNow Developer

4 weeks ago


ChennaiBangaloreCoimbatorePuneTamil Nadu, IN BHR Code Pvt Ltd Full time

Responsibilities :

- Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations.

- Configure and customize ServiceNow modules such as Incident Management including Major Incident Management, Change Management, Service Catalog, and Release Management.

- Collaborate with stakeholders to gather requirements and translate them into technical specifications.

- Provide ongoing maintenance, support, and enhancements to existing ServiceNow implementations.

- Develop and maintain ServiceNow reports, dashboards, and KPIs to monitor system performance and user activity.

- Perform ServiceNow administrative tasks such as user management, role configuration, and system upgrades.

- Troubleshoot issues related to ServiceNow functionality, configuration, and integration.

- Stay current with ServiceNow best practices, new features, and industry trends to continually improve system performance and usability.

- Document technical designs, configuration changes, and system processes.

- Collaborate with cross-functional teams to ensure alignment of ServiceNow solutions with business objectives.

Qualifications :

- Bachelor's degree in computer science, Information Technology, or related field.

- Minimum of 5+ years of experience developing and administering ServiceNow solutions.

- ServiceNow certifications preferred.

- Proficiency in ServiceNow scripting languages such as JavaScript & Glide & Automation

- Hands-on experience with ServiceNow platform components including Service Catalog, Workflows, and UI Policies.

- Strong understanding of IT service management processes and frameworks such as ITIL.

- Experience with ServiceNow integrations using APIs, web services, and MID Servers.

- Excellent problem-solving skills and attention to detail

(ref:hirist.tech)
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