Associate Manager

2 hours ago

Noida Uttar Pradesh India, Ghaziabad HCLTech Full time

Key Responsibilities

  • Lead end-to-end forecasting strategy using advanced statistical and machine learning models (SARIMAX, ARIMA, LightGBM, Prophet, TFT, RNN, LSTM etc.) for complex business scenarios.
  • Own forecasting lifecycle from data ingestion, preprocessing, and model development using advance feature engineering to deployment and performance optimization.
  • Design scalable data pipelines and ETL processes leveraging Azure Data Factory (ADF) and other cloud-based tools.
  • Implement automation and optimization for forecasting workflows to improve efficiency and accuracy.
  • Develop advanced data collection techniques, including Python-based web scraping and API integrations for real-time data ingestion.
  • Perform deep-dive analytics and visualization using MS Excel, Power BI, or similar tools to support decision-making.
  • Collaborate with cross-functional teams (Operations, Marketing, Finance) to incorporate qualitative insights and align forecasts with business objectives.
  • Ensure data security and compliance, including MFA implementation and governance standards.
  • Mentor junior analysts and contribute to building forecasting best practices across the organization.
  • Present strategic insights and recommendations to senior leadership through impactful reports and presentations.


Requirements

  • 5+ years of experience in forecasting, machine learning, and statistical modeling.
  • Proven expertise in Python, Azure Data Factory, and ETL design.
  • Strong foundation in data interpretation, feature extractions and insight evaluation.
  • Strong knowledge of time-series forecasting techniques and evaluation methodologies such as RMSE, MSE, MAPE etc.
  • Excellent analytical, problem-solving, and stakeholder management skills.
  • Ability to lead projects independently and manage multiple priorities.
  • Strong communication and presentation skills for executive-level reporting.


Preferred Qualifications

  • Experience in Contact Center or Service Operations forecasting.
  • Familiarity with AI/ML frameworks and cloud-based data solutions.
  • BTech/MTech in Data Science, Statistics, Computer Science, or related field.

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