Implementation & Support Engineer

3 weeks ago


Pune, Maharashtra, India ProPMO Services Private Limited Full time

Job Title : Implementation and Support Engineer

Location : Pune

Experience : 2-4 years

Requirements :

- Good Communication

- Strong understanding of basic Project Management Concepts

- Ability to Understanding Customer requirement

- Strong Analytical Skills

Job Description :

- Provide Technical and Functional support to customers

- Providing a Product demonstration to customer

- Product Implementation and Customer Training

- Ensures that products/projects delivered to meet customer requirements.

- Manages, and maintains all aspects of project-level risks

- Expertise in MS Tools for Product Feature/ Functionality documentation

Key Responsible Areas (KRA's) :

- Understanding of Customer requirements and analyzing the same for providing proper solution.

- Project planning and Implementation of Product as per customer processes.

- Manage daily meetings and support to customer.

- Handle production upgrades/Customization deployment activity.

- Web service configuration and installation

- SQL database Backup/Restore activity

- Managing and tracking the customer issues SLA.

Qualifications :

- CS/IT Background or 2+ years of experience in Implementation field.

Primary Skills :

- Knowledge of SQL Databases/ DDL/DML etc.

- Customer Support Activities.

- Experience any field as a project lead.

- Experience in Root Cause Corrective Action process and techniques.

- Excellent verbal and written communication skills in a technical information environment

(ref:hirist.tech)

  • Pune, Maharashtra, India ProPMO Services Private Limited Full time

    Job Title : Implementation and Support EngineerLocation : Pune, IndiaAbout the Job Title and the Company:Join our team as an Implementation and Support Engineer at a leading tech company based in Pune, India. Bring your expertise and be part of a dynamic team dedicated to providing top-notch technical and functional support to customers.Experience : 2-4...


  • Pune, Maharashtra, India ProPMO Services Private Limited Full time

    Job Title : Implementation and Support EngineerLocation : PuneExperience : 2-4 yearsRequirements :- Good Communication- Strong understanding of basic Project Management Concepts- Ability to Understanding Customer requirement- Strong Analytical SkillsJob Description :- Provide Technical and Functional support to customers- Providing a Product demonstration to...


  • Pune, Maharashtra, India Product Dossier Solutions Full time

    Experience: 1+ years**:Location: Pune (Work from Office)**:Education: B.E/B.Tech, MCA,BCA, MBA-IT/Project Management**:Duties and Responsibilities: Ability to communicate effectively with international team members and clients. Ability to effectively and quickly understand business processes and understand how technology enables those processes Prior system...


  • Pune, Maharashtra, India Qualys Full time

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world Qualys is changing the market by delivering a SaaS platform that solves the most difficult challenges faced by security and IT operations teams, no matter the size and complexity of the organization. Come work for the only company with a...

  • Help Desk Engineer

    6 days ago


    Pune, Maharashtra, India Hawaii Tech Support Full time

    Company Description Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...

  • Help Desk Engineer

    6 days ago


    Pune, Maharashtra, India Hawaii Tech Support Full time

    Company DescriptionHawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...


  • Pune, Maharashtra, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...


  • Pune, Maharashtra, India Persistent Systems Full time

    About Position:SIEM + Threat Intelligence Implementation Specialist with expertise in SIEM tools (like QRadar on Cloud (QROC), Splunk, Rapid7) is a crucial member of an organization's cybersecurity team, responsible for implementation and providing advanced technical support and incident response.Role: Implementation EngineerLocation: All PSL...


  • Pune, Maharashtra, India Infogain Full time

    Application Support Engineer (Senior) with skills Application Support Engineer, Application Engineer for location Pune, IndiaPosted on: May 24, Share on Linkedin Share on Twitter Share on FacebookROLES &RESPONSIBILITIESJOB DESCRIPTION:Senior Enterprise Application Support EngineerCLASSIFICATION:ExemptJOB SUMMARYAs a member of the Enterprise Technical...

  • L2 Support Engineer

    6 days ago


    Pune, Maharashtra, India Unison Consulting Full time

    Implement and maintain monitoring solutions to proactively identify issues Respond to alerts promptly and take necessary actions to prevent service disruptions Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions Identify areas for improvement in processes, automation, and tooling Collaborate with DevOps teams to...


  • Pune, Maharashtra, India Qualys Full time

    Come be part of a team where innovation and collaboration join forces to tackle the most exciting missions worldwide.Join Qualys, a game-changer in the industry with its pioneering SaaS platform that addresses the toughest challenges encountered by security and IT operations teams across organizations of any size or complexity. As the sole provider of a...


  • Pune, Maharashtra, India Rocket Software Full time

    Job DescriptionSummary:The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development...


  • Pune, Maharashtra, India Rocket Software Full time

    Job Description Summary:The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the...


  • Pune, Maharashtra, India Coforge Ltd. Full time

    We need Production Support Engineers Knowledge ofSQL:Joins, group by, stored procedures, functions, data filtering and sorting, aggregate functions, subqueries. Java 1.8, Spring boot, Tomcat:Understanding for production support. Familiarity with Splunk, Kibana tools for log analysis Knowledge of Linux based systems for logging into Kubernetes containers for...


  • Pune, Maharashtra, India infinity business solutions pvt ltd Full time

    Apply for Project Manager, Insurance Implementation And Support, Career Progress Consultants in Pune for Year of Experience on

  • it support engineer

    6 days ago


    Pune, Maharashtra, India Vijaya Management Services Full time

    IT Support Engineer hardware / softwareExpertise on Laptop and Desktop hardware troubleshooting.Expertise on MS OS Basic Understanding of LAN and WAN technology.Know Domain setup and should have experience for Domain ECO system.Basic Knowledge of IT security products like Web security product, Endpoint security product etc.Candidate must have knowledge of...

  • it support engineer

    3 weeks ago


    Pune, Maharashtra, India Vijaya Management Services Full time

    IT Support Engineer hardware / softwareExpertise on Laptop and Desktop hardware troubleshooting.Expertise on MS OS Basic Understanding of LAN and WAN technology.Know Domain setup and should have experience for Domain ECO system.Basic Knowledge of IT security products like Web security product, Endpoint security product etc.Candidate must have knowledge of...


  • Pune, Maharashtra, India Opus Technologies Full time

    Job Title: Implementation Engineer with UPF expertiseCompany: Knet CI HubSeeking candidates with 5+ years of experience in UPF Implementation

  • IT Support Engineer

    6 days ago


    Pune, Maharashtra, India Ridecell Full time

    At RidecellPune, India Moving the world better – that's the backbone of everything we do. At Ridecell, we pride ourselves on helping the largest fleets in the world digitally transform their business operations to achieve their goals, no matter how big or adventurous. Our fleet automation and mobility platform modernizes and monetizes fleets by combining...


  • Pune, Maharashtra, India KNOREX Full time

    About KnorexEstablished in 2010, Knorex is a cutting-edge advertising technology MNC with offices across USA, Australia, China, Singapore, Vietnam, India, Thailand and Malaysia. Knorex provides Precision Performance Marketing products and solutions to the world's leading brands and media agencies. With its full-stack platform, Knorex XPOTM (Unify to Simplify...