L2 Support Engineer
1 week ago
- Implement and maintain monitoring solutions to proactively identify issues
- Respond to alerts promptly and take necessary actions to prevent service disruptions
- Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions
- Identify areas for improvement in processes, automation, and tooling
- Collaborate with DevOps teams to streamline the continuous integration and continuous deployment (CI/CD) pipeline
- Ensure that DevOps processes and tools align with security best practices and compliance requirements
- Collaborate with security teams to address vulnerabilities and implement security measures
- This set of responsibilities reflects the combination of support engineering tasks, DevOps tool expertise, and a focus on microservices and Fast APIs within the context of a technology-driven environment. The role requires a blend of technical skills, problem-solving abilities, and effective collaboration with development and operations teams
- L2 Support Engineer with expertise in DevOps tools such as Ansible, Puppet, microservices, and Fast APIs,
- Respond to and resolve Level 2 support incidents related to applications, infrastructure, and DevOps tools
- Collaborate with other support levels and teams to ensure timely issue resolution
- Conduct in-depth troubleshooting of issues related to the deployment and configuration of microservices and Fast APIs
- Identify root causes and implement corrective actions
- Utilize DevOps tools, including Ansible and Puppet, to automate deployment, configuration, and management processes
- Maintain and enhance automation scripts and playbooks
- Provide support for microservices architecture, addressing issues related to deployment, scalability, and performance
- Collaborate with development teams to troubleshoot and optimize microservices applications
- Support Fast API implementations, ensuring the stability and performance of API services
- Troubleshoot issues related to API integration and functionality
- Rotational shift according to( India, UK, US and other gap) it changes after every 2 Week
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L2 Application Support Consultant
1 week ago
Pune, Maharashtra, India timesjobs Full timeL2 Application Support Consultant - CREQ146859DescriptionL2 Application Support Requirement:4 to 6 years of IT experience with Application support engineerTechnical Skills:Unix/Linux, Unix scripting, Oracle SQL, Unix Infra activities experience, ETL (Abin Itio)Tools: ITRS, Autosys, Service Now, uDeployDomain Knowledge: Banking - Investment BankingGood to...
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L2 Application Support Consultant
1 week ago
Pune, Maharashtra, India timesjobs Full timeL2 Application Support Consultant - CREQ146859DescriptionL2 Application Support Requirement:4 to 6 years of IT experience with Application support engineerTechnical Skills:Unix/Linux, Unix scripting, Oracle SQL, Unix Infra activities experience, ETL (Abin Itio)Tools: ITRS, Autosys, Service Now, uDeployDomain Knowledge: Banking - Investment BankingGood to...
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Hiring for L2 Support
1 week ago
Pune, Maharashtra, India Zensar Technologies Full timeLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar Read on for more details on the role and about us.What's this role about?L2 Support positionLocation- PuneTotal years of experience-5+ Yrs.Description - ExternalL1 L2 production...
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L2 VMware Support Engineer
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Pune, Maharashtra, India Tekfortune IT India Pvt Ltd Full timeTitle : VMWare L2 Support EngineerExperience : 4-7 years Work Location : Pune, Bengaluru, Indore, Chennai, Vadodara / Remote is also open Notice Period : Immediate to 30 Days Max onlyInterview Process : 1 Internal + 1or2 Client Job Summary :4+ Years of Exp. Should be able to work in rotational shifts as this project will be of 24 X 7 365 days. Good...
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L2 Support
1 week ago
Pune, Maharashtra, India Fiserv, Inc. Full timeCalling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay...
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L2 Support
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Pune, Maharashtra, India iprogrammer Full timePosition: L2 Support Experience: 2- 4 years Shift : Rotational (For night Shift –shift allowances will be paid )Work Mode:Hybrid Desired Candidate Profile:1. Definitive source of knowledge, technique, and expertise of operations 2. Strong knowledge of frontend technologies (react native knowledge preferred)Knowledge of backend technologies 4. Should have...
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L2/L3 Test Automation/Python Test Engineer
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Pune, Maharashtra, India Inspirisys Solutions Limited Full timeL2/L3 Test Automation/Python Test Engineer | Chennai, Bangalore, Cochin, Trivandrum, Hyderabad, Pune, Mumbai, Gurgaon, Kolkata Function - Product Engineering and Development - Non Banking Requirements / Responsibilities: Should have 4+ years of experience in L2/L3 protocol testing Must have experience in automation using Python
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Application Support Engineer
1 week ago
Pune, Maharashtra, India NCS Group Full timeAbout the jobNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our...
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PAM Support Engineer
1 week ago
Pune, Maharashtra, India Wipro Full timeRoleL2 PAM ( Privileged access management) Support Engineer LocationPune, Bangalore , Hyderabad Experience 4 6yrs ResponsibilityMonitoring of the environment, Monitoring & reviewing SLAs Handle Incident and service request ticket. Patch management of Centrify Agent monitoring for PAM agent deployed at target servers Password disclosure/type-in. Perform...
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IT Support Engineer
1 week ago
Pune, Maharashtra, India IncubXperts TechnoConsulting Pvt Ltd Full timeWork Timings: 4:00 PM to 12:00PMISTApplicationSupport L2 L3 support experience.Excellentcommunicationskills.Basicknowledge of SQL Server.Programmingskills in C# .Net Web Development and should be able to fix codeissues.DebugApplications using logs and databaseQueries.Knowledgeof scripting configurations and file manipulation.Knowledgeof IT Infrastructure...
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Hyperion L2 support
1 week ago
Pune, Maharashtra, India Stratacent Full timeTitle/Position:Hyperion L2 supportJob Location:Pune / BangaloreShift Timings : Rotational shift including weekend.Complete understanding of the standard policy, ownership and implementation of the Incident, Request, Problem and Knowledge Management disciplines for Hyperion Applications.Own the delivery of Application operational activities to the Business...
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SAP Icm L2 Support
1 week ago
Pune, Maharashtra, India Deutsche Bank Full time**Job Title- SAP ICM L2 Support**Location Pune****Role Description: The Service Management Analyst acts as a handson technician executing several tasks in relation to the required services within the Service Management environment. The Service Management Analyst role supports the respective functional teams and provides expertise and assistance to ensure...
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Net Support Engineer
1 week ago
Pune, Maharashtra, India ADVANSOFT Full timeAbout Fraank Systems :We're building for billions and crafting stories of bold transformation. The next-gen global technology company helping businesses to grow and thrive in the digital age. With the dynamic pace of technological change, choosing the right technology for business needs can be a complex and often confusing process. Fraank Systems approaches...
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Technical Support Engineer
1 week ago
Pune, Maharashtra, India Mphasis Full timeJob DescriptionRole: L2 Technical Support EngineerWho are we looking for?Level 2 Technical Support Engineer Years of experience needed – 0 - 2 years. Technical Skills: Hands-on experience with Windows /Mac OS environments Excellent problem-solving and communication skills Hands-on experience with Windows /Mac OS environments Good...
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Associate Customer Support Engineer
1 week ago
Pune, Maharashtra, India Saama Full timeJob Description: The Associate Customer Support Engineer at the L2 level is responsible for providing initial support and assistance to customers who encounter issues with our products and services. This position requires excellent communication skills and a willingness to learn about our products and services.Key responsibilities include:Responding to...
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L2 It Support Engineer
1 week ago
Pune, Maharashtra, India Nityo Infotech Full timeIT Support,ITIL,ITSM,Windows OS Image Creation,deployment Patch Management Lifecycle,SCCM,Vulnerability Management Application installation,Windows OS End,Windows Application Support,testing,deployment Daily,deployment Track,CTCExperience Required 6 YearsIndustry TypeITEmployment TypePermanentLocationIndiaRoles & ResponsibilitiesManage and provide support on...
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Pune, Maharashtra, India Nexthire Full timeNetwork- Security Engineer – L2 (Pune) Job Description • Should have good knowledge & hands-on experience: Cisco, Citrix NetScaler, Checkpoint, FortiGate, Palo Alto & Juniper (JNAS) products. • Produce and maintain documentation on installations, incidents, and procedures. • L2 level of troubleshooting and resolution of problems on Load Balancers,...
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Azure L2 Lead
1 week ago
Pune, Maharashtra, India BirlaSoft Full timeJob Description: Azure L2 Engineer Position : Azure Level 2 Support Engineer Job Summary: The Azure Level 2 Support Engineer is responsible for providing technical assistance and support for Azure cloud services and solutions. They will handle escalated issues from Level 1 support and work closely with Level 3 support and engineering teams to...
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L2/L3 Network Engineer
1 week ago
Pune, Maharashtra, India Outworx Solutions Pvt. Ltd. Full timeWe are looking for a Network Engineer L2/L3 to join our team for our MNC Client based in Pune, India.Experience: 6+ yearsLocation: Chakan and Pimpri Chinchwad, PuneSchedule: 6 days working + Rotational shiftJob Description:Monitor network for issues such as router outages, link outages, and exceeding thresholdsMonitor LAN and WAN trafficPerform router,...
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Infra Support L1/l2
1 week ago
Pune, Maharashtra, India Ellicium Full timeWhat are we about? At Ellicium be ready for contagious excitement, worthy challenges and enriching learning experience every day. We trust in the process of failing fast and learning fast. You will find 'Ellicians' putting their heart to get the perfect dish during our monthly potlucks or arguing over best Nolan movie during lunch breaks. It is all about...