Service Engineer

1 day ago

Coimbatore Tamil Nadu India, Tamil Nadu Georg Fischer Full time
  • Service Calls – Planning Service activity with Coordination with Regional In charge - Attending BD / PMC, Ticket Creation, daily Coordination FSE and Desk updates.
  • Need to Make sure the 95% of interventions & willing to travel Pan India as it is required
  • Technical support to team, if necessary, Escalation to Level 2 and follow up with deadlines.
  • Weekly review with activity completed and Upcoming Planning.
  • Revenue Generation – Support on Spares parts sales, technical clarification, intervention on overdue payments. It should be in line with targets.
  • Promotion / selling of GFMS products, APS, Laser Calibration, Ball Bar…. Minimum 4 per month. Need to create MOM
  • New -Installation – Planning (pre- installation, Installation, training, and conclusion with Check list)
  • Used M/C Installation – Discussion with customer, review, registration, inspection, commercial conclusion, Planning (pre- installation, Installation, training and conclusion with Check list )
  • Training / Knowledge sharing - Conducting / Planning (Customer / Internal) Based on the team knowledge level and sharing of special field Experience.
  • Draw / Extending other regions based on needs, Self / others -Creating an opportunity for learning all products of GFMS.
  • MyRconnect – Educating Customers through team precenting benefits and Fallow ups
  • Data Base – Review customer data base – need to create promotional activity and Plan add into GFMS service basket.
  • Willing to Learn Different products of GFMS & knowledge Sharing


Education

  • Degree in Mechanical Engineering

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