Head of Operations

3 weeks ago

Greater Delhi Area, IN Peak XV Partners Full time

One of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up.


Responsibilities

  • Design and execute the blueprint for a cost-effective, high-performance delivery function
  • Development of a scalable hub-and-spoke operational model across India
  • Build and manage a low-cost, high-performance delivery team that can scale rapidly
  • Take full ownership of defining the appropriate business model and operating procedures
  • Lead the growth of the team, managing and mentoring a 150+ member operations team across 15+ cities by the end of the next financial year
  • Champion a tech and data-led approach to operations, leveraging AI and automation
  • Establish strict controls and audit mechanisms to ensure process integrity and service quality
  • Act as the local face of the company, building and managing critical working relationships with banking and financial partners at the local and regional levels


Qualifications & Experience


  • 8+ years of experience in Operations Management, Service Delivery, or Field Operations
  • Prior experience doing this in a Fintech environment would be a huge advantage
  • Proven track record of building and managing scaled operations teams across multiple cities
  • Deep expertise in process design and optimization
  • Demonstrated ability to be results-driven and aggressive in achieving targets
  • Exceptional leadership and communication skills,
  • Must be comfortable taking ownership of P&L and efficiency KPIs for the entire delivery function


Please apply to this role directly on LinkedIn. This is the only way to be considered for this role. Please do not DM any of our stakeholders about this position.

  • Head of Internal Audit

    4 weeks ago

    Greater Delhi Area, IN Lenskart.com Full time

    Company Description At Lenskart, we believe clear vision is fundamental to personal development and well-being. Our aim is to build tech-enabled solutions that improve access to affordable and quality eyewear for all. We commenced operations in India as an online business in 2010 and opened our first retail store in New Delhi in 2013. Since then, we have...

  • Head of Eye-Frame Manufacturing at Lenskart

    3 weeks ago

    Greater Delhi Area, IN Lenskart.com Full time

    Company DescriptionLenskart believes that clear vision is fundamental for personal development and well-being. With the aim of providing affordable and quality eyewear for all, we develop tech-enabled solutions. Since starting as an online business in 2010, Lenskart has expanded to include retail stores, websites, mobile applications, and other channels. Our...

  • Chief Internal Auditor

    4 weeks ago

    Greater Delhi Area, IN Lenskart.com Full time

    Job Title: Head of Internal AuditLocation: Greater Delhi Area (On-site)Function: Finance & RiskReports To: Audit Committee⸻Role OverviewThe Head of Internal Audit will be responsible for establishing, leading, and scaling the internal audit and risk assurance function at Lenskart. This role will oversee comprehensive internal audit programs across business...

  • Vice President Internal Audit

    4 weeks ago

    Greater Delhi Area, IN Shrofile Full time

    About the Client:Our client is a global analytics and digital operations company headquartered in New York, with a strong delivery presence in India. The organization partners with clients across industries such as insurance, healthcare, banking, and finance to drive business outcomes through data-led solutions. Known for its deep domain expertise and...

  • Marketing Communication Head

    4 weeks ago

    Vasant Vihar, Delhi, India, IN Fortune Institute of International Business Full time

    Position: Sr. Manager/Manager - Marketing Communication Head Reporting- Reports to the Head of Marketing & Communications Overall Purpose of the Role - - The Digital Marketing and Social Media Manager/Senior Manager will be responsible for developing and implementing digital marketing and social media strategies to enhance the FIIB's online presence and...

  • Engagement and Admission Specialist supporting Swinburne University of Technology

    3 weeks ago

    Greater Delhi Area, IN Acumen, Part of Sannam S4 Group Full time

    Job Title: Engagement and Admissions Specialist – Supporting Swinburne University of TechnologyDivision: Education In-Country RepresentationLocation: DelhiThe OpportunityAt Acumen (part of the Sannam S4 Group), we are redefining what it means to partner with clients in higher education. We take ownership of our clients’ challenges and deliver practical,...

  • Private Wealth Management Specialist

    3 weeks ago

    Greater Delhi Area, IN Antal International Full time

    Director / Partner Client RelationsLocations – Ahmedabad, Surat, Baroda, Chennai, Bengaluru, Cochin, Hyderabad, Delhi, Mumbai, PuneJob ObjectiveTo acquire and engage with Institutional clients i.e. Corporate, SME, Banks, Finance and Institution and manage the portfolios along with giving the market/product updates to the clients and making recommendations...

  • Manager – Business Transformation

    3 weeks ago

    Kolkata metropolitan area, West Bengal, India, IN ansoim Full time

    Location: Kolkata (Group HQ) & UAE (Project Sites)Reporting To: Managing DirectorPosition: 3About the GroupA diversified industrial conglomerate with strong footprints in Cement, Specialised Alumina Materials, the Group is embarking on a large-scale Operational and Digital Transformation journey across India and the Middle East.To institutionalize...

  • Head of Operations

    2 days ago

    Greater Delhi Area, India Peak XV Partners Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    One of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for aHead of Operations & Deliveryto build, scale, and lead a robust, high-performance service delivery function from the ground up.ResponsibilitiesDesign and execute the blueprint for a cost-effective, high-performance delivery functionDevelopment of a scalable...

  • State Head

    3 days ago

    Greater Delhi Area, India Kosol Energie Pvt Ltd Full time

    🌞 Hiring: State Head – Solar Pump DivisionCompany: Kosol Energie Pvt. Ltd. Locations: Delhi, Haryana, Maharashtra, RajasthanAbout the RoleThe State Head at Kosol Energie Pvt. Ltd. will lead state-level business operations in the solar pump industry, driving sales, operations, and government liaison activities. This leadership position requires a blend...

  • State Head

    3 days ago

    Greater Delhi Area, India Kosol Energie Pvt Ltd Full time

    Hiring: State Head – Solar Pump Division Company: Kosol Energie Pvt. Ltd. Locations: Delhi, Haryana, Maharashtra, Rajasthan About the Role The State Head at Kosol Energie Pvt. Ltd. will lead state-level business operations in the solar pump industry , driving sales, operations, and government liaison activities. This leadership position requires a blend of...

  • Head of Eye-Frame Manufacturing

    4 days ago

    Greater Delhi Area, India Lenskart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLenskart believes that clear vision is fundamental for personal development and well-being. With the aim of providing affordable and quality eyewear for all, we develop tech-enabled solutions. Since starting as an online business in 2010, Lenskart has expanded to include retail stores, websites, mobile applications, and other channels. Our...

  • Tour Department Operations Head

    4 days ago

    Greater Kolkata Area, India A1 Human Wealth Management Private Limited Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Role :- Tour Department Operations HeadIndustry :- Travel and TourismQualification :-UG: Any GraduatePG: Any PostgraduateExperiance :- 10+ years of experience in the travel industryCTC :- Best in Market (based on candidate profile and experience)Key ResponsibilitiesDesign and manage bespoke international luxury tour packages.Oversee bookings for tours,...

  • Head of Operations

    3 weeks ago

    Greater Delhi Area, India Peak XV Partners Full time

    One of our early-stage Fintech portfolio companies is growing rapidly, and they are looking for a Head of Operations & Delivery to build, scale, and lead a robust, high-performance service delivery function from the ground up. ResponsibilitiesDesign and execute the blueprint for a cost-effective, high-performance delivery functionDevelopment of a scalable...

  • Head of Internal Audit

    3 weeks ago

    Greater Delhi Area, India Lenskart.com Full time

    Company Description At Lenskart, we believe clear vision is fundamental to personal development and well-being. Our aim is to build tech-enabled solutions that improve access to affordable and quality eyewear for all. We commenced operations in India as an online business in 2010 and opened our first retail store in New Delhi in 2013. Since then, we have...

  • Head of Internal Audit

    3 weeks ago

    Greater Delhi Area, India Lenskart.com Full time

    Company Description At Lenskart, we believe clear vision is fundamental to personal development and well-being. Our aim is to build tech-enabled solutions that improve access to affordable and quality eyewear for all. We commenced operations in India as an online business in 2010 and opened our first retail store in New Delhi in 2013. Since then, we have...

  • Head of Strategy

    3 weeks ago

    Greater Delhi Area, India Shrofile Full time

    Strategic Planning & Visioning:- Develop and drive the long-term strategic roadmap for the Airport vertical aligned with the Groups overall vision and valuation goals.- Lead annual operating planning (AOP) and strategic reviews in collaboration with business and corporate finance teams.- Translate strategic goals into actionable business plans and measurable...

  • Head of Eye-Frame Manufacturing at Lenskart

    3 weeks ago

    Greater Delhi Area, India Lenskart.com Full time

    Company DescriptionLenskart believes that clear vision is fundamental for personal development and well-being. With the aim of providing affordable and quality eyewear for all, we develop tech-enabled solutions. Since starting as an online business in 2010, Lenskart has expanded to include retail stores, websites, mobile applications, and other channels. Our...