Program Manager
5 hours ago
Position: Program Manager – Academic Excellence Team
Department: Academics
Location: Noida
Type: Full-time
About the Role:
We are looking for a proactive and data-driven Program Manager to join our Academic Excellence Team. The ideal candidate will play a pivotal role in enhancing academic operations, faculty growth, and overall learning outcomes. This role involves improving existing academic systems, driving automation, and creating data visibility through dashboards — ensuring our academic delivery remains efficient, innovative, and impactful.
Key Responsibilities:
1. Academic Process Enhancement
- Improve existing systems like faculty feedback, class ratings, and academic content tracking.
- Design frameworks to collect, analyze, and act upon academic and student feedback.
- Ensure timely availability and quality of academic content across subjects and batches.
2. Process Automation & Optimization
- Identify repetitive academic and operational tasks and automate them to improve turnaround time and accuracy.
- Collaborate with internal tech and data teams to develop efficient workflows and tracking tools.
3. Faculty Growth & Development
- Design and implement programs that help faculties grow as educators and content creators.
- Conduct sessions, training, and initiatives to enhance teaching methodology, delivery, and digital presence.
- Facilitate inter-faculty learning, peer reviews, and content creation opportunities.
4. Data & Dashboard Management
- Build performance dashboards for task visibility, academic progress, and feedback trends.
- Generate actionable insights from academic and operational data to guide decision-making.
5. Cross-Functional Coordination
- Work closely with Academic, Content, Product, and Operations teams to align academic goals.
- Ensure smooth communication, timely reporting, and high ownership across ongoing projects.
Preferred Skills & Qualifications:
- Bachelor’s or Master’s degree in Engineering, Education, or Management.
- 2–5 years of experience in academic operations, program management, or process optimization (EdTech experience preferred).
- Strong analytical and problem-solving skills.
- Proficiency in Google Sheets, Excel, and dashboarding tools (e.g., Data Studio, Power BI, Tableau).
- Good understanding of academic delivery and faculty management.
- Excellent communication and stakeholder management skills.
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