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Associate/ Senior Associate

4 weeks ago

Thiruvananthapuram, Kerala, India Allianz Full time

Designation: Associate/Senior Associate - Finance and Accounts

Experience: 0 - 5 years

Skills: Reconciliation, Accounts receivable, Excellent Communication Skills

Education: Degree in Finance, Accounting, or related field

Location: Trivandrum

  • Customer Financial Interactions: Handle inbound and outbound calls related to customer accounts, providing financial guidance and support.
  • Collections Management: Proactively contact customers for overdue payments, negotiate payment plans, and collaborate with the collections team for effective debt recovery.
  • Account Reconciliation: Conduct detailed account reconciliation, identify discrepancies, and work towards resolution.
  • Financial Consultation: Provide financial advice and information to customers, addressing inquiries related to billing, statements, and account details.
  • Data Accuracy: Ensure accurate recording of financial transactions and customer interactions in the system.
  • Collaboration with Finance Teams: Work closely with internal finance teams to relay customer insights and assist in resolving financial discrepancies.