Associate – Order to Cash Billing
6 hours ago
Job Title: Associate – Order to Cash (OTC) Billing
Job Summary
The Associate – Order to Cash (OTC) Billing will be responsible for managing the end-to-end billing and order management process. The role focuses on accurate customer invoicing, month-end close activities, and effective coordination with internal stakeholders to ensure smooth revenue operations.
Key Responsibilities
- Execute billing activities across subscription, volume-based, and professional services models
- Manage order lifecycle including contract review, pricing validation, and customer master data
- Perform month-end close activities and ensure timely, accurate billing and renewals
- Resolve customer billing queries and support collections for invoice settlement
- Work with billing systems such as SAP and Salesforce to maintain billing accuracy
- Maintain documentation, reporting, and audit-ready records
- Identify risks, resolve discrepancies, and support process improvements
Skills & Experience Required
- 5–7 years of experience in Order to Cash or billing operations
- Strong understanding of billing processes and revenue impact
- Hands-on experience with SAP, Salesforce, and advanced Excel
- Strong analytical, communication, and stakeholder management skills
- High attention to detail and ability to work in a fast-paced environment
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