Senior Product Support Engineer
17 hours ago
OverviewWe are looking for a Product Support Specialist to join our team and play a pivotal role in delivering superior customer experience by solving complex problems and reducing customer touch points. This role requires hands-on experience with API integrations, fronted technologies like Javascript, exposure to SDLC, and Revenue Management, all of which are essential to enhancing customer satisfaction and the overall success of our Product offerings.ResponsibilitiesOffer advanced technical product support via various mediums to clients by developing in-depth knowledge of our product offerings.Understand the technical setup of the customer and utilize tools like Postman to test and troubleshoot API-related issues.Understand the external tools like Salesforce, Netsuite, and Quickbooks that the product integrates with and provide optimal solutions.Understand the pain points of the customers and convert them into product capabilities.Apply the acquired product knowledge to convert technical know-how into easily understandable knowledge articles that can help with self-serve capabilities.Follow a holistic approach to solving the customer problems by providing solutions rather than answers to the customer’s queries,Make use of the industry experience to come up with innovative solutions that help increase efficiency.Supporting customers 24*7 and working in shifts.Qualifications/Skills requiredBachelor's degree in Computer Science or certification in relevant technologies or equivalent practical experience.Proven experience working with APIs, frontend technologies like javascript.Excellent communication skills.1-3 years of experience working in a customer-facing role for a SaaS product.Prior experience working with at least one of the tools like Salesforce, Quickbooks, Xero, E-commerce platforms.Proven experience with payment gateways, subscription management tools, and invoicing tools within the Fintech realmExcellent problem solving, logical thinking capabilities.Flexibility to work in shifts.
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Manufacturing Engineer
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu Tek Support Full timeRole: Manufacturing Engineer (Training)Experience Required: 10 + Years Industry: Medical Devices / Life Sciences Work Type: RemoteOverviewWe are seeking a Manufacturing Engineer who can Train with strong experience in regulated medical device production. The role requires deep understanding of process engineering, equipment qualification, documentation, and...
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Production Support Engineer
3 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Tonik Full timeWe are seeking a dedicated and skilled Digital Production Support Engineer to ensure the stability, availability, and performance of our digital banking systems. This role demands a high level of responsibility, with a focus on managing critical application support, sometimes requiring extended off-hours work to maintain system uptime and meet business...
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Data Engineering Support
2 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Tiger Analytics Full timeWe are hiring a Senior System Engineer with 5+ years of experience, including 3+ years in Data Engineering Support. The role involves Data Engineering, monitoring, and optimization with strong skills in Python, SQL, and cloud (AWS/Azure/GCP)• Proficient in structured Python• Good hands-on experience in Azure Data Factory, Databricks*• Proficiency in...
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Senior Application Engineer
2 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu SKM Air Conditioning LLC Full timeSenior Application Engineer (HVAC – Unitary & Inverter Products)Location: Sharjah, UAE/ Onsite Experience: 7–10 yearsAbout the Role:We are seeking a Senior Application Engineer with strong HVAC manufacturing experience to manage technical processes, product development, and compliance with international standards.Key ResponsibilitiesWork Order...
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Senior Product Manager
3 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Insight Global Full time** 6 month contract to hire **** Hybrid in Chennai, India ****Compensation: 25 LPA to 34 LPA**Day to Day:A large global pharmaceutical client is looking for a Senior Manager, Product Capabilities Center to join their growing team. This person will be responsible for optimizing the processes, tools, and workflows that support product development and...
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MES Production Support
3 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Alp Consulting Ltd. Full timeExperience:4-7yearsLocation: ChennaiRole: MES Factory L2 Production SupportMode of working: HybridLevel 2 Support Engineers are responsible for post-deployment troubleshooting, root cause analysis, and technical coordination when factory operation solutions encounter issues in production environments.What a typical day looks like:1. MES / Factory...
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Senior Product Manger
3 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Spendflo Full timeProcurement today is inefficient, complex, and opaque. Spendflo is on a mission to change that - building a modern procurement platform that teams actually love to use. Streamlined workflows, real-time spend visibility, and smarter decision-making - all in one place.As a Senior Product Manager, you’ll play a key role in shaping this transformation....
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Senior Software Support Engineer
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu Horizon56 Full timeAre you an expert in providing Level 1 application and technical support to users? Are you service-minded, not afraid to take responsibility and can work independently? Then this position is for you.About the Company:At Horizon56, we are developing and implementing cutting edge software solutions for the oil & gas industry. As a testament to this, what we...
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Senior Data Engineer
17 hours ago
Chennai, Tamil Nadu, India, Tamil Nadu KANINI Full timeSenior Data EngineerJob SummaryWe are seeking an experienced Senior Data Engineer with strong expertise in Microsoft Fabric, PySpark, Azure Databricks, Synapse Analytics, and SQL. The role involvesdesigning, developing, and optimizing large-scale data pipelines, ensuring data quality andperformance, and enabling data-driven insights for business growth. The...
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Senior Structural Engineer
17 hours ago
Chennai, Tamil Nadu, India, Tamil Nadu L&T Technology Services Full timeJob Description:Providing engineering / design support of industrial structures for various Oil & Gas and chemical clients of LTTSMajor roles and responsibilities would include:Coordination with LTTS offshore team (India) for extended engineering support, as required.Help sales team for business development.Understand client's requirement for various...