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Senior Program Manager

3 months ago

Delhi NCR, India NUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED Full time

We are seeking an experienced and dynamic Senior Program Manager to lead and manage large Government G2C projects. The ideal candidate will have a strong background in project planning, stakeholder management, risk management, compliance, and reporting. You will be responsible for ensuring the successful delivery of projects, maintaining high-quality standards, and optimizing processes for maximum efficiency.


Key Responsibilities :


Project Management :


- Lead the planning, execution, and closure of large Government G2C projects.


- Develop comprehensive project plans that outline the scope, schedule, budget, and resource allocation.


- Monitor project progress, identify potential risks, and implement mitigation strategies to minimize disruptions.


- Ensure all project deliverables meet quality standards and fulfill client Management :


- Build and maintain strong relationships with key stakeholders, including government officials, clients, and team members.


- Facilitate effective communication and collaboration among project stakeholders.


- Address stakeholder concerns and ensure their requirements are accurately captured and addressed.


Risk Management :


- Identify, assess, and manage project risks related to technology, resources, timelines, and external factors.


- Develop and implement risk mitigation strategies to ensure project continuity.


- Continuously monitor and update risk management plans as the project evolves.


Compliance and Documentation :


- Ensure compliance with all relevant regulations, standards, and best practices.


- Maintain comprehensive project documentation, including project plans, status reports, risk assessments, and compliance records.


- Prepare and present regular project status reports to stakeholders and senior management.


Quality Assurance :


- Conduct testing, reviews, and evaluations to ensure project deliverables meet quality standards.


- Identify defects and implement corrective actions to improve performance and user experience.


- Continuously gather feedback and identify areas for Monitoring and Improvement :


- Monitor project performance metrics and gather feedback from stakeholders.


- Implement lessons learned and adopt new technologies or practices to enhance project outcomes.


- Optimize project processes to increase efficiency and Management :


- Manage the project budget, ensuring financial goals are met.


- Monitor project expenses and ensure they align with the allocated budget.


- Report on project financial performance, including Profit and Loss (P&L) :


- Experience in handling large Government G2C projects.


- Strong communication and team-handling skills.


- Strong understanding of technology, systems architecture, software development methodologies, and industry best practices.


- Experience with CSS (Customer Satisfaction Surveys) and performance :


- Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree or relevant certifications (e.g., PMP, PRINCE2) is preferred.


- Experience in project management, with a focus on large-scale Government G2C projects.


- Proven track record of successfully managing and delivering complex projects on time and within budget.


- Strong knowledge of project management methodologies and tools.


- Excellent communication, interpersonal, and leadership skills.


- Ability to work independently and manage multiple priorities in a fast-paced environment.


- Proficiency in project management software and tools (e.g., MS Project, JIRA).

(ref:hirist.tech)