Compliance and Process Manager for one of the leading Data Center

6 hours ago

Navi Mumbai Maharashtra India, Maharashtra Acme Services Full time

Years of Experience: 10+ Years

Location: Turbhe, Navi Mumbai.


Responsibilities

  • Process Optimization:
  • Design, document, and implement standardized processes for datacenter operations, including incident management, change management, and operational workflows.
  • Identify opportunities for process improvements to enhance efficiency, scalability, and reliability.
  • Utilize data-driven insights to streamline operations and reduce operational risks.


  • Policy Development and Training:
  • Develop and maintain compliance policies, procedures, and guidelines specific to APAC datacenter operations.
  • Train staff on compliance with requirements, safety protocols, and operational best practices.
  • Foster a culture of compliance and accountability across the organization.


  • Risk & Control Management:
  • Ability to identify, assess, and mitigate risks related to security, availability, and data integrity.
  • Strong understanding of IT General Controls (ITGC), access controls, and change management.
  • Experience in developing and enforcing policies (security, incident response, BCP/DR).


  • Stakeholder Collaboration:
  • Work closely with legal, IT, security, and facility management teams to align compliance and process initiatives.
  • Liaise with regional regulators, auditors, and third-party vendors to ensure adherence to standards.
  • Collaborate with global compliance teams to ensure consistency with corporate policies.


  • Reporting and Monitoring:
  • Develop and maintain compliance dashboards and KPIs to track adherence and performance metrics.
  • Provide regular reports to senior management on compliance status, risks, and process improvements.
  • Monitor and report on environmental, health, and safety (EHS) compliance in datacenter facilities.


  • Incident and Risk Management:
  • Lead investigations into compliance breaches or process failures, implementing corrective actions.
  • Develop and maintain business continuity and disaster recovery plans for datacenter operations.
  • Ensure proactive risk management to minimize disruptions to operations.


Qualifications

  • Bachelor’s degree in business administration, Information Technology, Engineering, or a related field. Advanced degree or certifications (e.g., CISA, CRISC, ISO 27001 Lead Auditor) preferred.
  • 10+ years of experience in compliance, risk management, or process management in datacenter, IT, or related industries.
  • Strong knowledge of APAC regulatory frameworks (e.g., data privacy, cybersecurity, environmental regulations).
  • Proven experience in process design, optimization, and implementation in complex operational environments.
  • Familiarity with datacenter standards (e.g., Uptime Institute, TIA-942, ISO 27001).
  • Excellent communication and stakeholder management skills, with fluency in English. Proficiency in an additional APAC language (e.g., Mandarin, Japanese) is a plus.
  • Strong analytical skills and experience with compliance auditing and reporting tools.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

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