Customer Care Representative
2 weeks ago
JOB FUNCTIONS AND RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not metLogs all borrower contacts into the loan servicing systemOffer long term resolutions to customers to resolve delinquencyProficient use of an autodialing system to maximize effectiveness and increase contact ratiosRequired to make the prescribed number of contacts during the daily work scheduleFamiliar with the customer relations functions and the services offeredPerform miscellaneous job-related duties as assigned by the department managerEDUCATION / EXPERIENCEThis position requires strong customer service skillsMust be fluent in EnglishOverall knowledge and experience in mortgage loan servicing desirable but not requiredGraduate degree is preferredUndergraduates must have at least 6 months call center experienceWORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timingsShifts and Schedules: Our call center hours of operation are Monday – Friday 8:00am – 9:00pm EST, and on Saturdays 8:00am – 5:00pm EST, shifts will fall into those timeframes.Associate must have stable internet connect (>50 MBS speed) while schedule to work from home and must be resided at the base location (Office site) all the time while working from home.Currently on hybrid business model where employees will be scheduled to work from office and or at time work from home.Associated will be required to work from office for Training and initial production days till they start meeting production / performance numbers consistently - minimum 6 monthsAssociate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs.
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Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra NetRTech Solutions LLP Full timeJob descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...
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Customer Service Representative
1 week ago
Mumbai, Maharashtra, India Paramount Health Services & Insurance TPA Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCompany DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...
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AREA MANAGER
3 weeks ago
Mumbai, Maharashtra, India, Maharashtra 360 PHARMASOLUTIONS PVT LTD Full timeCompany DescriptionMultinational company from USA wishes to enter India in Skin care , nutritional products and patented equipments entering in MumbaiRole DescriptionThis is a full-time on-site role for an Area Manager/Representative for a multinational company entering India in skin care and nutrition. The role is located in and around Mumbai. The Area...
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Customer Care Representative
1 week ago
Mumbai, Maharashtra, India fedexex Full timeJob Description Responsibilities:Customer Support Hub Operations Account Creation Basic Process Onboarding Bookings Inquiry Providing Quotes Complaint Handling Issue Resolution Case Management Service Recovery Pro-active Prevention Claims Handling Escalated Issue Resolution Enquiry Enquiries (Ad Hoc) Basic Complaint...
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Customer Care Representative
1 week ago
Mumbai, Maharashtra, India fedexex Full timeJob Description DescriptionCustomer Support Hub Operations Account Creation Basic Process Onboarding Bookings Inquiry Providing Quotes Complaint Handling Issue Resolution Case Management Service Recovery Pro-active Prevention Claims Handling Escalated Issue Resolution Enquiry Enquiries (Ad Hoc) Basic Complaint Handling ...
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Customer Care Representative
2 weeks ago
Mumbai, Maharashtra, India fedexex Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description Responsibilities:Customer Support Hub Operations Account Creation Basic Process Onboarding Bookings Inquiry Providing Quotes Complaint Handling Issue Resolution Case Management Service Recovery Pro-active Prevention Claims Handling Escalated Issue Resolution Enquiry Enquiries (Ad Hoc) Basic Complaint...
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Customer Sales Representative
5 days ago
Mumbai, Maharashtra, India LAKSH HUMAN RESOURCE Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Description Alpha, Main St. Opp Galleria Mall, Hiranandani Gardens, Powai Mumbai Customer Sales Representative Experience : 1 to 3 yrs Skills Required : Job Summary : Role- The person will be calling clients who already have a requirement for health care services (that Care24 provides) and should be able to sell. Needs to handle objections about pricing...
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Mumbai, Maharashtra, India Dr Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionDr. Dento transforms the mundane activity of brushing teeth into an exciting and holistic experience with innovative oral care products. We provide a smart brushing experience designed to enhance your oral hygiene routine. Join our mission to #LevelUpYourSmile with Dr. Dento.Role DescriptionThis is a full-time on-site role for a Customer...
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M2270: Customer Care Representative
2 weeks ago
Mumbai, Maharashtra, India fedexex Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description ResponsibilitiesCustomer Support Hub Operations Account Creation Basic Process Onboarding Bookings Inquiry Providing Quotes Complaint Handling Issue Resolution Case Management Service Recovery Pro-active Prevention Claims Handling Escalated Issue Resolution Enquiry Enquiries (Ad Hoc) Basic Complaint Handling ...
