Operations Automation Engineer

Operations Automation Engineer (Clinical Ops + HIPAA Macro Bots) – Wellnite Location: RemoteType: Full-timeWhy?We’re scaling our clinical operations rapidly, and we need an automation expert who can transform repetitive, error-prone workflows into reliable, auditable, and HIPAA-compliant automations. You’ll build “macro bots” and AI-assisted systems that handle data entry, page crawling, and intelligent form-filling across clinical ops flows, delivering step-change improvements (10x productivity) without compromising privacy or safety.How?“One-click credentialing packet intake → field extraction → portal submission → confirmation logging.”“Roster change bot that crawls payer/provider portals, detects mismatches, and files updates with evidence + timestamps.”“Form autopilot that fills 30+ fields from structured source-of-truth and flags anything uncertain instead of guessing.”“Ops co-pilot that suggests next actions and generates compliant notes, while keeping PHI protected.”What?Automate clinical operations workflows end-to-end (credentialing/onboarding, roster updates, eligibility/verification inputs, claim status lookups, portal-based submissions, internal routing, etc.).Build HIPAA-compliant macro bots that operate in secure environments with least-privilege access, audit trails, and robust exception handling.Intelligent form filling with AI: use LLMs and structured extraction to map messy inputs (PDFs, emails, webpages, spreadsheets) into clean, validated fields—then reliably populate web forms.Page crawling + portal automation: navigate multi-step flows, handle dynamic DOMs, MFA-friendly approaches, and resilient selectors.Data-entry automation at scale: reduce manual keystrokes across tools (web portals, internal dashboards, spreadsheets/CRMs) while maintaining accuracy and traceability.Monitoring and reliability: Build bot observability—alerts, retries, screenshot logs (where allowed), queueing, and runbooks — for ops teams.Security + compliance partnership: collaborate with Security/Compliance to ensure HIPAA alignment (BAAs, vendor reviews, data retention policies, PHI boundaries, incident response readiness). Good to have4+ years building automation systems that interact with web apps and forms (RPA, browser automation, or custom bots).Strong in Playwright and/or Selenium (or equivalent) and comfortable with complex web flows.Experience with intelligent extraction / AI-assisted automation (LLMs, document parsing, schema mapping, confidence thresholds).Proven ability to make automations production-grade: idempotency, retries, backoff, state handling, versioning, and testing.Comfort working in HIPAA-regulated environments, with strong instincts around PHI handling. Good to haveExperience with RPA tools (UiPath, Automation Anywhere, Power Automate) and/or custom automation frameworks.Familiarity with secure credential handling (vaults/KMS, rotation, secrets management).Knowledge of audit logging, data retention, and compliant access controls.Background automating workflows in healthcare ops (credentialing, payer portals, EHR-related admin, claims support, etc.).Experience building internal tooling: queues, job runners, dashboards, role-based access.> Technical stack (flexible)We care about results. You might use:Playwright/Selenium, PuppeteerPython/TypeScript/NodeWorkflow/orchestration: Temporal, Celery, BullMQ, Airflow, etc.Storage/logging/monitoring: Postgres, S3/GCS, Datadog, ELK, SentryAI: OpenAI/LLM APIs, structured extraction, rule + model hybrid validation> Traits we’re looking forYou’re obsessive about reliability and hate flaky automations.You understand that “AI” should assist, not hallucinate—especially with clinical ops.You think in systems, design for failure modes, and build tools ops teams trust. Why Join Wellnite?Build a product that directly improves people’s lives.Collaborate with a passionate, mission-driven team.Remote-first and flexible working culture.Opportunity to own the mobile experience at a fast-scaling health-tech company. Apply now and help us shape the future of mental healthcare through world-class mobile experiences at Wellnite