SMO – Service Asset and Configuration Manager

3 days ago


Pune Maharashtra India, Maharashtra Tata Consultancy Services Full time

Role - SMO – Service Asset and Configuration Manager

Years of Experience - 7 to 12 years

Location - Pune & Chennai


  • Hands On in ServiceNow Asset and Configuration Management Module
  • Knowledge and experience of Service Management/Operation process and its environment.
  • Knowledge of the ITIL framework as well as high level of IT technical competence.
  • Experience in CSDM & Service Mapping.
  • Basic knowledge of Application Lifecycle and Environments.
  • Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project.
  • Knowledge on Planning & Forecasting.
  • ITIL foundation, ITIL intermediate- Service Design (SD) Planning
  • Knowledge and experience of Agile / Lean / Six sigma methodologies and their application
  • ITIL certified
  • Govern end to end lifecycle of all Asset/CI’s
  • Assist the SACM process owner with process enhancements & Changes and CMDB and configuration item scope definition
  • Help to define and maintain CI attributes
  • Execute CI identification activities to coordinate and manage compliance to CI identification/registration procedures
  • Perform verification and audit activities to ensure that changes to the CMDB data are recorded and authorized
  • Maintaining of high level of correctness, completeness and compliance of Assets & CIs
  • Co-ordinate and deliver SACM training, best practice advice and guidance
  • Perform any other tasks that organization or process owner required



  • Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    Role: SMO – Service Asset and Configuration ManagerRequired Technical Skill Set: Hands On in ServiceNow Asset and Configuration Management Module, CMDB, ITOMDesired Experience Range: 7-12 yrs. in Service Asset and Configuration ManagerLocation of Requirement :Pune, ChennaiDesired Competencies (Technical/Behavioral Competency)Must-HaveKnowledge and...

  • IT Asset Management

    7 days ago


    Mumbai, Maharashtra, India, Maharashtra ITC Infotech Full time

    IT Asset ManagementLocation: Mumbai (Andheri East)Mode: 5 Days work from officeJob DescriptionReplacement Maintain and update the IT Asset Management database (CMDB) for hardware, software, and peripheral assets.Support asset tracking and reconciliation activities across multiple locations.Coordinate with procurement for asset requisitions, disposals, and...


  • Pune, Maharashtra, India Swift Strategic Solutions Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Our technology services client is seeking multipleHardware Asset Managementto join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:Role: Hardware Asset ManagementExperience: 5- 7 YearsLocation: PuneNotice...


  • Pune, Maharashtra, India Cloudxtreme Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role & ResponsibilitiesManage end-to-end IT Asset lifecycle including procurement, deployment, tracking, maintenance, and disposal.Perform daily, weekly, and monthly hardware/software inventory checks and ensure accurate asset records in ServiceNow/CMDB.Handle asset allocation, recovery, and audit-related documentation with strict compliance to internal...


  • Pune, Maharashtra, India M&G Global Services Private Limited Full time ₹ 7,50,000 - ₹ 15,00,000 per year

    We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.Our purpose is to give everyone real...


  • Pune, Maharashtra, India, Maharashtra AkzoNobel Full time

    Greetings of the day!AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active...


  • Pune, Maharashtra, India Citi Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Citi Overview:Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment...


  • Pune, Maharashtra, India Citi Full time

    The Asset Servicing senior manager is accountable for management of complex/critical/large professional disciplinary areas related to EMA Income. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth...


  • Pune, Maharashtra, India Citi Full time

    Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Asset Servicing senior manager is accountable for management of...

  • Risk Officer

    1 week ago


    Mumbai, Maharashtra, India, Maharashtra Nuvama Asset Management Full time

    The Senior Risk Officer will lead and strengthen the AMC’s risk management framework across investment, operational, market, credit, liquidity, and regulatory risks. The role involves strategic oversight, advanced analytics, and proactive engagement with business and investment teams to ensure that all risks are identified, measured, monitored, and...