NICMAR - Product Manager - Roadmap & Strategy

5 days ago


Mumbai, Maharashtra, India NICMAR Full time

Job Purpose :

The Product Manager within NICMAR's Digital Platforms team plays a pivotal role in driving the development, enhancement, and management of digital solutions, particularly focusing on the iNICMAR digital solution and other educational platforms.

This role involves end-to-end ownership of product lifecycle management, from conceptualization and design to deployment and continuous improvement.

Additionally, the Product Manager will oversee the platform operations of the Learning Management System (LMS), ensuring seamless functionality and optimal performance.

Job Outline :

- Develop and execute a product roadmap aligned with NICMAR's digital platform strategy, under the guidance of the Head of Digital Platforms.

- Act as the primary interface between business stakeholders and technical teams, translating business needs into detailed product requirements.

- Lead the ideation, definition, design, and launch of new features and enhancements for digital platforms, prioritizing based on business impact and user feedback.

- Oversee the platform operations of the Learning Management System (LMS), ensuring high availability, scalability, and user satisfaction.

- Conduct market research, competitive analysis, and user surveys to identify opportunities for product innovation and improvement.

- Define and analyze key performance indicators (KPIs) to measure product success and drive continuous improvement efforts.

- Collaborate closely with UX/UI designers to ensure intuitive and engaging user experiences that drive adoption and satisfaction.

- Work with development teams in Agile environments, guiding sprint planning, backlog prioritization, and feature delivery.

- Champion a customer-centric approach, ensuring products meet user needs and align with educational objectives.

- Monitor industry trends and best practices in digital platforms and educational technology to inform product strategy.

- Support the Head of Digital Platforms in vendor management, evaluating and selecting technology partners as needed.

- Provide regular updates to senior leadership on product development progress, challenges, and opportunities.

Job Specification :

Knowledge/Education :


- Bachelor's degree in computer science, information technology, or a related field.

- A Master's degree or MBA is a plus.

Specific Skills :

- Proven experience in product management, preferably within digital platforms, educational technology, or related fields.

- Strong understanding of Agile methodologies and product lifecycle management.

- Excellent analytical skills with the ability to translate complex business requirements into actionable plans.

- Solid technical background with understanding and/or hands-on experience in software development and web technologies.

- Outstanding communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

- Experience in user experience (UX) design principles and methodologies.

Desirable Experience :

- Experience in EdTech or higher education sectors is highly desirable.

- Previous experience with Learning Management Systems (LMS) or other educational technology platforms.

- Demonstrated success in launching and managing digital products from conception to delivery.

- Familiarity with data analytics tools and methodologies for product performance evaluation.

Job Interface/Relationships :

Internal :

- Head Digital Platforms

- Development teams

- Design teams

- Marketing and communications teams

- Operations teams

External :

- Technology vendors and partners

- User groups and educational institutions

Key Responsibilities (% Time Spent) :

- Product Strategy and Roadmap Development : 25%

- Product Development and Lifecycle Management : 20%

- Stakeholder Engagement and Communication : 15%

- Platform Operations (LMS) : 20%

- Market Research and Competitive Analysis : 10%

- Agile Project Management and Collaboration : 10%

Key Result Area :

Key Performance Indicator (KPI) Measure Weightage :

- Product Adoption and Engagement : User growth, feature adoption rates (25%)

- Product Performance and Stability : Reliability, uptime, user satisfaction (20%)

- Alignment with Business Goals : Contribution to revenue or educational outcomes (20%)

- Innovation and New Feature Development : Speed to market, competitive differentiation (15%)

- Cross-functional Collaboration : Effectiveness of team collaboration and stakeholder satisfaction (10%)

- Platform Operations (LMS) : Operational efficiency, uptime, and user support metrics (10%)

Any Other Significant Input :

- Willingness to stay updated with industry trends and emerging technologies in digital platforms and educational technology.

- Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities effectively.

- Strong problem-solving skills and attention to detail.

- Flexibility to adapt to changing priorities and business needs.

- Proficiency in MS Office and project management tools/software

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