Group Account Manager

3 weeks ago

Mumbai Maharashtra India, Maharashtra TING Full time

Role Summary:

We are looking for a dynamic, strategic, and hands-on Group Account Manager to take ownership of Ting’s branding & packaging vertical. The role combines client-facing responsibilities with internal team leadership, ensuring seamless project execution, creative excellence, and operational efficiency. You will be the go-to person for all branding & packaging projects, driving both creative output and team growth, while maintaining a high level of client satisfaction.



Key Responsibilities:


Client-Facing Responsibilities:

  • Act as the primary point of contact and escalation for all branding & packaging projects.
  • Strategically contribute to client projects, providing creative insights, asking the right questions, and ensuring projects meet business objectives.
  • Ensure timely and high-quality delivery of all project milestones, while managing client expectations effectively.
  • Oversee project billing, invoicing, and adherence to financial timelines.
  • Collaborate closely with cross-functional teams (strategy, design, copywriting, web) to deliver cohesive brand solutions.


Internal Team & Operational Responsibilities:

  • Maintain and track the health of the branding & packaging vertical at the project level, identifying bottlenecks and opportunities for improvement.
  • Onboard new projects, define processes, and assemble high-performing project teams.
  • Drive creative collaboration and knowledge sharing across functions.
  • Spearhead adoption of new processes and tools across teams to improve efficiency and quality.
  • Identify and implement AI-led initiatives to streamline creative processes and enhance team productivity.
  • Coach, mentor, and upskill the team to build confidence, improve timelines, and foster a culture of continuous learning.


Skills & Experience

  • Proven experience leading branding & packaging projects in a creative agency or similar environment.
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Deep understanding of branding, design, packaging, and creative strategy.
  • Ability to think strategically and contribute creatively to client projects.
  • Comfortable managing client relationships and delivering high-quality presentations.
  • Experience in process building, team leadership, and operational excellence.
  • Knowledge of AI tools for creative workflows is a plus.

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