
Service Desk Analyst
11 hours ago
INTERNATIONAL VOICE / NON VOICE is must
- Excellent Communication with International Voice Support experience.
- Hands on experience in Mobility related Application & Desktop/General system related issues
- Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues.
- In-depth experience knowledge on MS office/O365
- Experience in Telecom will be added advantage.
Roles & Responsibilities.
- To maintain high efficiency in handling escalated calls from L1 team.
- To resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
- To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases
- To update worklogs and follow shift for escalation process and process compliance
- Handling all the queues efficiently and work towards case closure.
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Production Control Analyst
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Best Infosystems Ltd. Full timeProduction Control Analyst_Full-Time_Noida (Remote)_Shift Timing: PST and overlap IST/PSTJob Title: Production Control AnalystJob Type: Full-TimeLocation: Noida (Remote)Experience: 6-8 YearsShift Timing: PST and overlap IST/PSTJob Description:Seeking a Production Control Security Analyst that has strong technical knowledge IBM Security Verify Access, IBM...
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Financial Analyst Crypto
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad AML RightSource Full timeAbout AML RightSourceWe are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.Core Competencies &...
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Copy Editor
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Republic World Full timeJob Title: Copy Editor/Business Reporter (Digital)Reports to: Business EditorLocation: Republic Media Network HQ, Sector 158, NoidaJob Type: Full-timeJob Summary:We're seeking an experienced and skilled Copy Editor/Business Reporter to join our digital and multimedia team. In this role you will be responsible for researching and writing engaging,...
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Associate Manager Actuarial
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad HCLTech Full timeWe are hiring for an Associate Manager Actuarial role. Please find the below Key tasks and responsibilities for the same:Domain: Life InsuranceLocation: Noida/ HybridReports to: Deputy ManagerActuarial Experience: 6+ yearsPurpose of the roleTo work in the Actuarial Team engaged in supporting manual actuarial calculations for UK Life insurance.To Understand...
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Manual Tester – Airline PSS
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Coforge Full timeRole: Manual Tester – Airline PSS (Passenger Service System)Skills: Manual Testing, Airline Domain, PSS Modules (Reservation, Ticketing, DCS), GDS (Amadeus/Sabre), Test Case Design, Defect ManagementLocation: Greater Noida CampusExperience: 5–8 YearsMode: Work from OfficeJob Description:We are looking for a skilled Manual Tester with hands-on experience...
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Guest Relations Specialist
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Trehan IRIS Full timeWe are seeking a dynamic and personable Guest Relationship Executive (GRE) to join our real estate team in Noida. The GRE will be the first point of contact for clients and visitors, ensuring a professional, engaging, and smooth experience while representing the company’s brand image.Job Description – Guest Relationship Executive (GRE)Guest Relationship...
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Manager/Senior Manager
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad EXL Full timeMust have skill set - SEVICE NOW STUDIO, APP ENGINE, FLOW DESIGNER, SNOW ARCHTITECURE,employee central, API'sJob DescriptionPosition Title, Responsibility LevelManager - Enterprise Digital ApplicationsFunctionGlobal TechnologyReports toSM – Enterprise Digital ApplicationsPermanent/ TemporaryPermanentSpan of ControlIndividual ContributorLocationNoidaJob...
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Manager (Actuarial)
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad HCLTech Full timeWe are hiring for a Manager Actuarial role. Please find the below Key tasks and responsibilities for the same:Domain: Life InsuranceLocation: Noida/ HybridReports to: Senior ManagerActuarial Experience: 8+ yearsDecoding models of Legacy Software.Create excel models using VBA, SQL against (client) models of legacy software.Run the portfolio to ensure that...
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Disaster Recovery Analyst
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad HCLTech Full timeDear Candidate,Kindly find below JD.Should Have - Cutover toolLocation - Noida, Chennai and BangaloreExperience range - 5 to 9 yrsPosition Purpose:Executes and supports the enterprise IT Disaster Recovery and I/S Crisis process with the goal to ensure that the Enterprise Critical I/S services and work processes can be resumed with agreed upon service and...
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AML/KYC Transaction Monitoring Trainer
11 hours ago
Noida, Uttar Pradesh, India, Ghaziabad Ztek Consulting Full timeResponsibilities for Transaction Monitoring TrainerCreating training materials and License to Operate (LTO) frameworks for Transaction monitoring analystsProviding training to the newly onboarded & existing Transaction monitoring analystsGet trained and certified on specific Bank, FIs and Fintech KYC Policies & Guidance proceduresBeing the subject matter...