Senior Quality Analyst
3 weeks ago
Job Description:
- Maintain and manage IT documents in Veeva Vault QualityDoc.
- Handling Service Requests tickets to manage document review and approval process.
- Storing document hard copies in different storage vaults.
- Retiring Documents after their expiry date.
- Handling General Inquiry/Document management Consultation.
- On-call out-of-office hours support on the need basis.
- Create New Course and Curriculum.
- Create Training Account in Training Management Application.
- Deactivate Course and Curriculum.
- Modify Course and Curriculum.
- Create Training related reports on need basis.
- Handling General Inquiry and Training Consult
- Knowledge of Veeva Vault QualityDocs.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Word, Excel, Outlook. Strong documentation skills.
- Effective written communication.
- Ability to handle problems, organizational skills, ability to prioritize and multi-tasking capability.
- Ability to follow directions/job aids
- Attention to detail and ability to do work without making mistakes.
- Understanding of document review and approval process.
- Capability to handle Service Requests
- Candidate may not have expertise of the following skills, but a conceptual understanding would be required.
- ServiceNow for service ticket management
- Success Factor for managing training courses and curriculum
Roles and Responsibilities:
- Mentoring the team and taking complete ownership to drive the project as being SPOC.
- Analysis of software/product requirements and produces test estimations. Ready to accept the challenges and doing multi-tasking.
- Good in understanding the requirements and communication should be effective.
- Following QA process (Testcase design, execution, rasing defects, Agile)
- Review design specifications to ensure understanding of project.
- Identify test requirements from specifications and design testing to ensure coverage of project.
- Identify any potential quality issues immediately report to manager.
- Meeting with the software/product designers to determine quality assurance parameters.
- Working on automation tools and setting up framework which can be useful for all applications and coordinating with manual team to reduce their Skills:
- Experience in Web and Desktop application testing, web services, database, Mobile testing and API testing (Postman)
- Experience in Agile.
- Experience in Selenium automation
- Experience of any ERP applications
(ref:hirist.tech)-
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