Senior Quality Analyst

3 weeks ago


Hyderabad, Telangana, India Softtech Career Infosystem Pvt. Ltd. Full time

Job Description:

- Maintain and manage IT documents in Veeva Vault QualityDoc.

- Handling Service Requests tickets to manage document review and approval process.

- Storing document hard copies in different storage vaults.

- Retiring Documents after their expiry date.

- Handling General Inquiry/Document management Consultation.

- On-call out-of-office hours support on the need basis.

- Create New Course and Curriculum.

- Create Training Account in Training Management Application.

- Deactivate Course and Curriculum.

- Modify Course and Curriculum.

- Create Training related reports on need basis.

- Handling General Inquiry and Training Consult

- Knowledge of Veeva Vault QualityDocs.

- Ability to work independently and as part of a team.

- Proficient in Microsoft Word, Excel, Outlook. Strong documentation skills.

- Effective written communication.

- Ability to handle problems, organizational skills, ability to prioritize and multi-tasking capability.

- Ability to follow directions/job aids

- Attention to detail and ability to do work without making mistakes.

- Understanding of document review and approval process.

- Capability to handle Service Requests

- Candidate may not have expertise of the following skills, but a conceptual understanding would be required.

- ServiceNow for service ticket management

- Success Factor for managing training courses and curriculum


Roles and Responsibilities:

- Mentoring the team and taking complete ownership to drive the project as being SPOC.


- Analysis of software/product requirements and produces test estimations. Ready to accept the challenges and doing multi-tasking.


- Good in understanding the requirements and communication should be effective.


- Following QA process (Testcase design, execution, rasing defects, Agile)


- Review design specifications to ensure understanding of project.


- Identify test requirements from specifications and design testing to ensure coverage of project.


- Identify any potential quality issues immediately report to manager.


- Meeting with the software/product designers to determine quality assurance parameters.


- Working on automation tools and setting up framework which can be useful for all applications and coordinating with manual team to reduce their Skills:


- Experience in Web and Desktop application testing, web services, database, Mobile testing and API testing (Postman)


- Experience in Agile.


- Experience in Selenium automation


- Experience of any ERP applications

(ref:hirist.tech)

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