Senior System Support Executive

3 weeks ago

Vishakhapatnam Andhra Pradesh India, Andhra Pradesh iMerit Technology Full time

Job Role :Senior System Support Executive

Location : Vishakhapatnam, Andhra Pradesh, India



Position Summary


The role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively.


Major Tasks, Responsibilities, and Key Accountabilities


● Need a high level of technical knowledge about Windows server including Active Directory,

DHCP, DNS, WSUS, and WDS.

● Maintain overall ownership of employee’s technical issues & service ensuring that they receive

resolution within a reasonable time frame.

● Interact with employees via chat to assist in troubleshooting, identify root cause, and provide

technical support when needed.

● Assist in Problem Management by identifying recurring issues and recommending permanent

solutions.

● Continuously seek process improvements within IT Operations Support

● Proactively host training sessions and develop guides to support end-user education

● Develop technical documentation to add to the department knowledgebase to ensure

appropriate knowledge transfer and sharing.

● Assist Network and Systems Engineering /Solution teams with hands on support of network

and server equipment

● Perform routine/scheduled audits of the computers.

● Patch Management and Vendor Management.

● Maintain IT inventory and asset configuration documentation.

● Ability to work independently and in a team environment.

● Workaround if incident cannot be resolved.

● Discusses issues with users and translates issues to determine appropriate technical solutions

● Demonstrates consistency and reliability.

● Excellent interpersonal and communications skills.

● Excellent time management, decision making and organizational skills.



Should have experience in –


● Gsuite, Fortinet firewall, Bitdefender, Bit locker, Ivanti end point management, Group Policy.


Preferred Qualifications & Experience.


● 5-7 years of experience in IT Infrastructure.

● B. E, B. Tech, MCA, MSc-IT or equivalent degree.

● CCNA , MCSA or N+ certifications will a plus.

● Demonstrated effective verbal, written, and organizational skills.

● Strong troubleshooting and analytical skills.

  • Technical Lead

    4 weeks ago

    Vishakhapatnam, Andhra Pradesh, India, Andhra Pradesh Rainier Softech Solutions Pvt Ltd Full time

    Strong hands-on proficiency in Java (Spring Boot, Spring MVC, Spring JPA, Hibernate).Working knowledge and implementation experience in Python-based applications.Proficiency with microservices architecture and RESTful API design.Strong understanding of NoSQL databases (MongoDB preferred) and SQL-based systems (Oracle PL/SQL).Solid grasp of DevOps practices,...

  • Founder Principal

    4 weeks ago

    Vishakhapatnam, Andhra Pradesh, India, Andhra Pradesh Kiya World School Full time

    Company DescriptionKiya World School, committed to redefining education, offers a specially designed curriculum named "iSpectrum," catering to the diverse learning needs of every child.We follow a Cambridge curriculum, enriched with our unique iSpectrum model, blending academics with arts, technology for holistic development. With a dedication to quality...

  • Deputy General Manager

    3 weeks ago

    Vishakhapatnam, Andhra Pradesh, India, Andhra Pradesh Brandix Full time

    SCOPEThe Industrial Relations Lead - India is responsible for building and sustaining a positive and harmonious employee relations climate across the Region. The role holder will oversee industrial relations strategy, grievance management, compliance with labour legislation, and committee engagement to ensure workplace harmony and minimize industrial...

  • Senior Human Resources Business Partner

    4 weeks ago

    Visakhapatnam, Andhra Pradesh, India, Andhra Pradesh Phenom Full time

    About Phenom:Phenom is a global HR technology company with a purpose to help a billion people find the right work. Our AI-powered Talent Experience platform is designed to automate and personalize every talent interaction for candidates, employees, recruiters, and hiring managers. Headquartered in the U.S. with offices worldwide, including our growing Vizag...

  • Field Sales Executive

    4 weeks ago

    Guntur, Andhra Pradesh, India, Andhra Pradesh Ezone Security Solutions Pvt. Ltd. Full time

    We’re Hiring: Field Sales Executive – Security Systems Location: GunturJoin our growing team in the electronic security industry! We’re looking for passionate Field Sales Executives who can drive sales for our Intrusion Alarm Systems, Access Control, CCTV, and other Security Solutions across the Retail, MSME, and Residential segments.About the Role:...

  • Support Executive

    4 weeks ago

    Kanpur, Uttar Pradesh, India, Uttar Pradesh EICTA Kanpur Full time

    Position Title: Support ExecutiveLocation: Kanpur/RemoteEmployment Type: Full-timeRole OverviewWe are seeking a Support Executive who will manage customer and learner queries while also implementing and maintaining a support tool (CRM/ticketing system). This role combines hands-on support delivery with process optimization to ensure a seamless service...

  • Human Resources Manager

    4 weeks ago

    Krishna, Andhra Pradesh, India, Andhra Pradesh V M BAKERY PRODUCTS PVT LTD Full time

    Company DescriptionVM Bakery Products Private Limited (VMB) is an FSSC 22000 v6 certified company, specializing in producing quality bakery products such as breads, rusk, cookies, cakes, and more. Our business is grounded in integrity, customer orientation, and a commitment to maintaining the highest industry standards. With a strong infrastructure and...

  • Civil Design Engineer

    4 weeks ago

    Anantapur, Andhra Pradesh, India, Andhra Pradesh ACME Group Full time

    Job Profile:Structural Analysis and Design, Connection Design, Foundation design.Design, Base Plate and Anchor Bolt Design and Detailing, BOQ Preparation, Site Supervision, CSpecialized in solar tracker (single-axis, dual-axis), ground-mount.Proficient in foundation design, base plate and anchor bolt detailing and structural optimization using IS and AISC...

  • SAP HR Webdynpro Developer

    3 weeks ago

    Anantapur, Andhra Pradesh, India, Andhra Pradesh Hinduja Tech Limited Full time

    Job Description:We are seeking 7+ years of experience as a SAP HR Webdynpro Developer to join our dynamic team. In this role, you will be responsible for requirement gathering, designing, developing, and maintaining SAP HR applications using Webdynpro technology and ABAP. You will collaborate closely with end-users to understand requirements and translate...

  • Digital & Automation Support - Vaccine Manufacturing (DS&DP)

    4 weeks ago

    Baddi, Himachal Pradesh, India, Himachal Pradesh Panacea Biotec Full time

    Job Title: Digital & Automation Support (DAS) - VDSP, Lalru & VDPP, BaddiReports to: Dotted Line – COO, Vaccine : Direct – CIODepartment: COO – VaccineLocation: Baddi, Himachal Pradesh & Lalru, PunjabRole Summary:The Digital & Automation Support (DAS) professional will coordinate with IT, QA and Engineering and support the implementation and...