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Windows Storage
4 months ago
Experience:
- 5-10 years of experience in Windows administration, with a strong focus on designing, implementing, and managing storage and high availability solutions.
Proven Experience in:
- Windows Server Administration (2008 R2 - 2019): Installation, configuration, security, and ongoing maintenance of Windows Server environments.
- Networking Fundamentals: Understanding of TCP/IP protocols, network troubleshooting, and basic network security principles.
- Performance Tuning & Troubleshooting: Identifying and resolving performance bottlenecks in Windows environments.
- Patch Management & System Updates: Implementing and managing a comprehensive patch management strategy for timely updates.
- Customer Support & Communication: Providing excellent technical support to internal or external customers, effectively communicating technical concepts, and resolving issues efficiently.
Technical Skills:
Storage & High Availability (SHA):
- In-depth knowledge of Hyper-V virtualization technology for creating and managing virtual machines.
- Expertise in configuring and managing Failover Clustering for high availability deployments.
- Understanding of Storage Area Network (SAN) and Network Attached Storage (NAS) technologies for optimal storage solutions.
- Proficiency in implementing and managing backup and recovery solutions like Volume Shadow Copy Service (VSS).
- Strong understanding of Windows Firewall configuration and security best practices.
- Deep understanding of various storage types (HDD, SSD), RAID configurations, and best practices for optimal storage performance and scalability.
- Working knowledge of server hardware components and upgrade processes.
Additional Technologies:
- Familiarity with Distributed File System (DFS) and Microsoft Distributed Transaction Coordinator (MSDTC) for distributed applications.
- Experience with Server Core administration for a minimal footprint server environment (preferred).
Soft Skills:
- Leadership and problem-solving skills to handle complex technical challenges and customer-facing situations effectively.
- Excellent written and spoken English communication skills for clear and concise technical communication.
- Ability to build rapport with customers, gather information efficiently, explain technical concepts in an understandable manner, and inspire confidence.
- Strong analytical and troubleshooting skills to identify and resolve technical issues efficiently.
- Excellent collaboration skills to work effectively with internal teams (infrastructure, applications) to achieve shared goals.
Additional Requirements:
- Ability to work in shifts following the US holiday calendar (majority EST time zone).
- Strong understanding of key SHA concepts: quorum in clusters, failover clusters, Hyper-V checkpoints, and check disk functionality.