Recruitment/ Delivery Manager – US Staffing

3 hours ago


Noida Uttar Pradesh India, Ghaziabad InfoStride Full time

Job Title: Delivery/Recruitment Manager – US Staffing

Experience: 5+ years

Timings: 06:30 PM – 03:30 AM / 07:00 PM – 04:00 AM

Location: Noida, Sector 142

Job Summary:

We’re seeking an experienced US Delivery/Recruitment Manager to lead strategic client relationships, manage high-performing recruitment and delivery teams, and drive business growth in the US IT staffing sector — specifically with State and Federal clients.

As a key member of our leadership team, you will oversee end-to-end client engagement, recruitment delivery, and team performance to ensure exceptional results and sustained client satisfaction.

Key Responsibilities:

  • Manage and grow strategic relationships with State and Federal clients, understanding their IT requirements and providing customized staffing solutions.
  • Lead the complete recruitment and delivery cycle — from requirement analysis, sourcing, and screening to interviews, offers, and successful placements.
  • Ensure timely and quality delivery of candidates for all assigned requisitions while maintaining high submission-to-interview and interview-to-placement ratios.
  • Coordinate between clients and the internal recruitment/delivery team to align on priorities and expectations.
  • Develop and execute strategic account and delivery plans to meet hiring goals and client SLAs.
  • Monitor delivery metrics and proactively address any gaps in quality or turnaround time.
  • Achieve a high conversion ratio of submissions to interviews and placements.
  • Ensure compliance with organizational policies and all applicable US hiring regulations.
  • Track and report key performance indicators (KPIs) and implement improvement strategies.
  • Manage client expectations, resolve escalations effectively, and maintain high levels of client satisfaction.

Requirements:

  • Minimum 6+ years of experience in US IT Staffing as a Delivery/Recruitment Manager, preferably handling direct State and Federal clients (non-VMS).
  • Proven expertise in recruitment delivery management and team leadership.
  • Strong understanding of US staffing solutions, hiring processes, and compliance.
  • Hands-on experience with ATS platforms, sourcing tools, and recruitment databases.
  • Technical educational background preferred.
  • Excellent communication, interpersonal, and governance skills.
  • Proficiency in Excel and PowerPoint for client reporting and analytics.
  • Demonstrated success in managing direct client accounts and achieving hiring targets.
  • Strong relationship-building and negotiation skills.
  • Ability to work independently and collaboratively with cross-functional teams.



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