Senior Technical Writer

1 week ago


Pune, Maharashtra, India North Star HR Consultancy Full time

Job Title : Senior Technical Writer.

Job Location : Baner, Pune, Maharashtra.

About Our Client :

Our client is a venture-funded startup headquartered in San Francisco.

- Their AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel.

- Marketers are in full control of automating various forms of personalized messaging across every engagement channel.

- Our client is recognized by Gartner as a "Cool Vendor for AI in Marketing".

- As part of the Product documentation team, you will be responsible for the user documentation as well as the API documentation.

- Technical writing here is a fun and challenging role where the primary requirement is to break down complex topics into simple, consumable articles that:.

- Ease the use of our product.

- Ease integration of our platform with partnering platforms.

- Educate the readers about our world class, industry leading platform features.

- Improve the overall user experience of our product.

Responsibilities :

- Maintain a roadmap of documentation and cross functional initiatives to improve documentation and the user experience of accessing the product knowledge base.

- Define and measure success metrics using analytics tools like Google Analytics.

- Work on help documentation for the industry leading SmartHub CDP features aimed at marketers.

- Work on documentation aimed at developers.

- Timely publish documentation that is aligned with frequent product releases.

- Work with software engineering, product management, implementation, customer success, and product marketing teams to produce the best help content for clients.

- Create multimedia content to enhance the documentation (such as images, videos, GIFs, quizzes etc.).

- Own and maintain the documentation portals (help hub, hosted on Zendesk, and developer portal, hosted on readme).

- Tweak the UI of the help hub to keep the portal's user experience up-to-date.

- Set up sample Android and iOS app's source code on Android Studio and Xcode, and try to integrate our SDKs with those to better understand how the SDKs work.

Requirements :

Must Have :

- 5+ years of experience of writing help content for technical and non-technical audiences.

- Longer experience will be a definite plus.

- Excellent communication skills.

- Experience with producing multimedia help content.

- Curiosity towards unfamiliar topics.

- Openness towards casual and informal writing styles with a focus on consistency.

- Strong sense of ownership and readiness to collaborate and work with others.

- Knowledge of documenting code.

- Ability to search for resources online, use generative AI tools and use HTML/CSS/JavaScript if needed.

- Experience with writing help content for enterprise SaaS products is a plus.

- Experience with API documentation is a plus.

- We use Swagger/Open API specification to document our APIs.

- Openness to learning new things.

- Self initiated and ability to lead projects with minimal supervision.

Good to Have :

- Experience with SDK documentation is a plus.

- Experience with Markdown is a plus.

- Having a good design sense is a plus.

- Experience with analytics tools for measuring KPIs is a plus.

- University degree in the field of Computer Science or related fields preferred.

(ref:hirist.tech)

  • Pune, Maharashtra, India Aera Technology Full time

    Apply for Aera Technology Senior Technical Writer, Career Progress Consultants in Pune for 4 - 5 Year of Experience on


  • Pune, Maharashtra, India Tek Leaders Inc Full time

    Position: Technical WriterLocation: Pune, Maharashtra.Duration: 6 Month Contract To Hire.ResponsibilitiesDevelop and maintain technical documentation for a range of IT products and services, including user guides, installation manuals, API documentation, release notes, and troubleshooting guides.Collaborate with subject matter experts, engineers, and product...


  • Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Senior Technical Writer with ITSMAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...


  • Pune, Maharashtra, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Senior Technical Writer with ITSM Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in...


  • Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Senior Technical Writer with ITSMAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...


  • Pune, Maharashtra, India NorthStar HR Consultants Full time

    Job Title - Senior Technical WriterJob Location - Baner, Pune, MaharashtraAbout Our ClientOur client is a venture-funded startup headquartered in San Francisco. Their AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. Marketers are in full control of automating various forms of personalized messaging...

  • Technical Writer

    2 weeks ago


    Pune, Maharashtra, India TransPerfect Full time

    Responsibilities:Think like someone who is using the product. Plan and scope product documentation requirements. Organize material to create outlines and drafts. Gather information from product tracking tools. Work with product managers to understand what the user needs to know about the product. Gather information from subject matter experts and online...

  • Technical Writer

    1 week ago


    Pune, Maharashtra, India Simplify Healthcare Full time

    Job Title: Technical WriterRole:The role will be responsible for developing comprehensive documentation, by obtaining a deep understanding of our solution offerings and translate complex information into simple, polished, and engaging content for a wide range of stakeholders.Reporting to our Technical Writer and LOB teams, this role works as part of the...

  • Technical Writer

    1 week ago


    Pune, Maharashtra, India Simplify Healthcare Full time

    Job Title: Technical WriterRole: The role will be responsible for developing comprehensive documentation, by obtaining a deep understanding of our solution offerings and translate complex information into simple, polished, and engaging content for a wide range of stakeholders. Reporting to our Technical Writer and LOB teams, this role works as part of the...

  • Technical Writer

    2 weeks ago


    Pune, Maharashtra, India eQ Technologic Full time

    Job description for Technical WriterDepartment –DocumentationReporting to –Lead DocumentationQualification –GraduateExperience –2 to 6 yearsROLE DESCRIPTION :-eQ Technologic's Documentation Team is looking for highly accomplished and passionateTechnical Writersbased in Pune, India. The person shall be responsible for the creation of technical...


  • Pune, Maharashtra, India North Star HR Consultancy Full time

    Job Title : Senior Technical Writer.Job Location : Baner, Pune, Maharashtra.About Our Client :Our client is a venture-funded startup headquartered in San Francisco. Their AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. Marketers are in full control of automating various forms of personalized messaging...

  • Technical Writer

    1 week ago


    Pune, Maharashtra, India D-TechWorks Pvt Ltd Full time

    Technical Writer :Exp - 5- 7 yearsLocation - Pune NP - Immediate to 7 daysMandatory skills :- Write and edit product copy across our suite of products with the potential to support additional teams. This includes everything from small content like field labels and descriptions to larger more visible content like marketing canvases and landing pages on our...

  • Technical Writer

    1 week ago


    Pune, Maharashtra, India Finastra Full time

    ResponsibilitiesDevelop and deliver technical documentation for financial software systems while adhering to agreed terminology, style guide, and editorial quality standards.Responsibilities:Provide our customers (internal and external) with quality documentation within a defined timelineCreate, update, and edit functional, technical, and user...

  • Technical Writer

    4 weeks ago


    Pune, Maharashtra, India Finastra Full time

    ResponsibilitiesDevelop and deliver technical documentation for financial software systems while adhering to agreed terminology, style guide, and editorial quality standards.Responsibilities:Provide our customers (internal and external) with quality documentation within a defined timelineCreate, update, and edit functional, technical, and user...

  • Technical Writer

    2 months ago


    Pune, Maharashtra, India Finastra Full time

    ResponsibilitiesDevelop and deliver technical documentation for financial software systems while adhering to agreed terminology, style guide, and editorial quality standards.Responsibilities:Provide our customers (internal and external) with quality documentation within a defined timelineCreate, update, and edit functional, technical, and user...

  • Technical Writer

    2 weeks ago


    Pune, Maharashtra, India Netra Labs Full time

    Job descriptionJob descriptionPosition: Technical WriterLocation: [ Pune (Maharashtra) Hybrid]Type: Full-TimeExperience: 1 to 3 years of Technical Writing in AI IndustrySalary Range - 5 to 7 LPACompany Description:Netra Labs is at the forefront of transforming how businesses harness the power of Generative AI.Our flagship product, Ground Truth,...

  • Technical Writer

    2 weeks ago


    Pune, Maharashtra, India EFFICIENCIE TECH SOLUTIONS LLP Full time

    Job Title: Technical WriterAbout the Company: We are a leading company in the tech industry dedicated to providing innovative solutions to our customers. Join us and be part of a team that values clear communication and user-friendly documentation.Responsibilities:Developing and creating various types of user documentation, such as user guides, manuals,...

  • Technical Writer

    1 week ago


    Pune, Maharashtra, India EdgeVerve Full time

    About EdgeverveWe reimagine the way enterprises work for the better. Enabling our clients to innovate on business models and drive game-changing efficiency with best-of-breed digital platforms.Our digital platforms help clients capitalize on the inherent power of a connected enterprise. We do this by amplifying the human potential, crafting connected...

  • Technical Writer

    1 week ago


    Pune, Maharashtra, India iitjobs Inc Full time

    Position Summary :We are looking for a talented and detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for creating, maintaining, and updating high-quality documentation that meets the needs of our internal and external users. This role requires a strong ability to convey complex technical information in a clear and...


  • Pune, Maharashtra, India Unique Solutions Full time

    About Us: Unique Solutions, established in 1997, boasts over two decades of expertise in delivering top-notch yet budget-friendly IT infrastructure solutions covering data center, cloud, server, storage, networking, and security. We stand out as one of the top choices for critical infrastructure solutions in Western India. Being an HPE Platinum Partner for...