Service Desk Lead

6 days ago


Mumbai Maharashtra India, Maharashtra Tata Consultancy Services Full time

Role: Manage Engine service desk

Exp: 4 to 8 Yrs

Location: Mumbai*Malad


Managed engine Service Desk & app manager, desktop central tool Good Knowledge of ARCOS tool

Knowledge of User access management and controls to be deployed Knowledge of Windows , Linux OS, solarwinds tool To setup Manage engine SD tool, Ops manager with application manager

Implementation and deploying ITIL processes in tool

Good understanding of Security policies

Torubleshooting skills.

Handling tool related issues.

Understanding of ITIL process


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