Process Trainer

3 weeks ago

Pune Maharashtra India, Maharashtra Selections HR Services Private Limited Full time

PRINCIPAL RESPONSIBILITIES• New Hire Training ( Class room training and computer based /remote )• Responsible for managing Training batches - usually 1:20 ratio• Feedback & Coaching agents on Process, Quality & Best Practices & OJT Support.• Give documented feedback as per the gaps identified in the audit.• Attend Weekly calibration calls with the client/internal as per calibration roster.• Conduct training sessions as per requirement under specified timelines.• Performance Assessment of Trainees during tests• Database management,Tbase, daily reports, and analysis• Motivating associates through effective management, career development & implementation of reporting mechanisms.• Process transactions on a weekly or Monthly basis as defined by the process.• Maintain Competency by undergoing TTT certification, get certified on new products and known the training phase.• Perform TNI on audit findings and conduct refresher sessions & track performance• Maintain Track records of performance and analyse data criticallyCRITICAL SKILL REQUIRED TO PERFORM JOB• Excellent Communication Skills (Verbal & Written), as this is a client facing role• Flexibity to work in shift, preferably afternoon shift• Knowledge of UK Mortgages• Experience working with Microsoft applications such as Form, Excel, Word etc• Creation of Academies, creation of Newsletter, etc• Attention to detail to ensure accuracy• Ability to conduct detailed investigations using Service Providers and open sources to remediate compliance alerts and to independently research, analyze, and recommend solutions to close open items and discrepancies• Result oriented and client focus• Feedback and Coaching skills.• Good rapport building skills, extremely methodical and organized• Specific experience with cryptocurrency products as a user and / or experience working in the digital currency industry, preferred, not mandatorySELECTION CRITERIA•Must be Graduate in any stream. Shouldn't be enrolled in any regular course.• Minimum of 3+ years experience in UK Mortgages, preferablly E2E• Should be a citizen of India or should be allowed to work in India• Should be above the age of 18 Years

  • Process Trainer

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra TP Full time

    Location: Mumbai, Malad. Job Summary:We are looking for a skilled Process Trainer with hands-on experience in international banking into AMLKYC, Sanction screening, transaction monitoring and operations to design, deliver, and enhance training programs for new hires and existing staff. The ideal candidate will have deep knowledge of global banking processes,...

  • Trainer - Domestic Process

    2 weeks ago

    Pune, Maharashtra, India IGT Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Process Trainer – Travel Account (Domestic Process)Location:Chennai / PuneExperience:1–5 YearsShift:Rotational ShiftsJob Summary:We are seeking an experienced and enthusiasticProcess Trainerwith a background in thetravel domainto join our training team for adomestic voice/non-voice process. The ideal candidate will be responsible for...

  • Process Trainer

    2 days ago

    Pune, Maharashtra, India Imperative Business Ventures Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Process Trainer Backend Banking ProcessLocation: Kharadi Bypass, PuneJob Type: Full-timeKey Responsibilities:Conduct training sessions for new hires and existing employees on backend banking processes.Develop training material, manuals, and SOPs to ensure process clarity.Monitor trainees' performance during OJT (On-the-Job Training) and provide...

  • Process Trainer

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra TP Full time

    Training & Capability Building • Conduct Training Needs Identification (TNI) in alignment with GPL’s Learning Framework, QMF standards, and Zonal CC feedback.• Design, develop, and deliver role-specific and skill-based training for Sky RMs including onboarding, refreshers, communication, and collections capability modules.• Integrate GPL training...

  • Process Trainer KYC

    2 days ago

    Pune, Maharashtra, India Wipro Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Process Trainer:Conducting New Hire TraininResponsible for managing Training batches - usually 1:20 ratioFeedback & Coaching agents on Process, Quality & Best Practices & OJT Support.Audits cases for agents on the floor on a prescribed sheet defined by the client or TTSkills required:Excellent Communication Skills (Verbal & Written), as this is a client...

  • Process Trainer For Telecom Project

    2 weeks ago

    Pune, Maharashtra, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Trainer who will conduct process training for New Hire Training Batches.Your roles and responsibilities...

  • Process Trainer- BFSI domain

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra TP Full time

    Location: Mumbai, Malad. Job Summary:We are looking for a skilled Process Trainer with hands-on experience in international banking operations to design, deliver, and enhance training programs for new hires and existing staff. The ideal candidate will have deep knowledge of global banking processes, compliance standards, and customer service protocols.️...

  • Corporate Trainer QMS Trainer

    2 weeks ago

    Pune, Maharashtra, India Kirti Sinha Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Seeking an experienced Corporate Trainer – Quality Documentation to deliver training on ISO 9001 QMS, SOPs & Audit Compliance for improving process standardization and team capability.

  • Sap Sd Trainer

    2 weeks ago

    Pune, Maharashtra, India Dtechnogenics Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for an SAP SD Trainer to deliver end-user and functional training on SAP Sales & Distribution processes.Looking for SAP SD Trainer with strong process knowledge to support user learning and system adoption.

  • It Trainer

    2 days ago

    Pune, Maharashtra, India Kdninfotech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: IT Technical Trainer (Female Candidates Only)We're seeking a skilled and passionate IT Technical Trainer to join our teamKey Responsibilities:Train students in IT domains such as Java, Python, QA Testing, and moreDeliver high-quality training sessions with strong communication skillsEngage with students, address their queries, and provide...