International Sales Specialist

3 days ago

Kolkata West Bengal India, West Bengal SHYAM METALICS AND ENERGY LIMITED Full time

Position: International Sales Specialist-Stainless Steel Core | MIG & TIG Wires

Position: Sr. Manager/ Manager

Seniority level: Mid Senior Level

Location: Kolkata, Mumbai/Kolkata

Department: Sales & BD

No of Vacancy: 1

Reporting to: International Export Business Head

Potential to progress to General Manager – International Sales or Business Head – Export Division, based on performance and expansion of global markets.


Role Objective

To drive and expand international sales of Stainless Steel MIG & TIG Welding Wires in South & North American markets, building strong customer relationships, developing distribution networks, and achieving revenue & profitability targets while ensuring compliance with international trade norms.


Key Responsibilities

Sales & Market Development

  • Develop, implement, and execute sales strategies for Europe, South & North American markets to achieve business growth in stainless steel MIG & TIG wires.
  • Identify, evaluate, and onboard new distributors, importers, OEMs, and end-users in target countries.
  • Build and manage a robust sales pipeline with a focus on volume, margin, and long-term growth.
  • Conduct regular market visits (travel abroad as required) to strengthen relationships and gather market intelligence.

Business Expansion & Strategy

  • Map competitors, pricing trends, and customer expectations in South & North America; provide feedback for product development and customization.
  • Develop annual budgets, forecasts, and sales targets for assigned geographies.
  • Negotiate contracts, commercial terms, and credit arrangements with customers/distributors.
  • Potential Agents recruitment

Customer Relationship & Service

  • Ensure excellent customer service, timely deliveries, and resolution of queries/complaints.
  • Act as a key account manager for large international clients.
  • Collaborate with technical and production teams to meet specific customer requirements.

Compliance & Documentation

  • Oversee export documentation, LC handling, and ensure compliance with export regulations, customs, and local laws in target markets.
  • Coordinate with logistics and supply chain for smooth order execution.





Key Performance Indicators (KPIs)

  • Achievement of sales targets (volume & value) for Europe & South & North American markets.
  • Growth in market share and customer base.
  • New distributor/channel partner appointments.
  • Contribution to profitability (margin improvement).
  • Customer satisfaction and retention.

Qualifications & Experience

  • Graduate in Engineering (Metallurgy / Mechanical preferred) or Commerce + MBA in Marketing / International Business.
  • 8–15 years of proven experience in international sales, with minimum 5 years in stainless steel consumables / welding wires.
  • Strong network and prior exposure to Europe, South & North American markets.
  • Knowledge of international trade practices, export documentation, and global logistics.

Skills & Competencies

  • In-depth knowledge of Stainless-Steel Core, MIG & TIG Wires market, grades, and applications.
  • Strong negotiation, analytical, and presentation skills.
  • Ability to develop long-term distributor and customer relationships.
  • Excellent communication skills in English (Spanish/Portuguese will be an added advantage).
  • Willingness to travel extensively across international markets.

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