Senior Business Analyst – HighRadius

7 days ago

Hyderabad Telangana India, Telangana Coforge Full time

Senior Business Analyst with implementation experience on HighRadius (Deductions & Credit modules)

Location: Hyderabad, Noida, Pune

Experience: 5+ years

Employment Type: Full-time

Seniority Level: Mid–Senior

Industry: High Tech / IT Services

Immediate joiners preferred


We at Coforge hiring seasoned Senior Business Analyst with hands-on implementation experience in HighRadius (Deductions & Credit modules) and ERP integration to support our project . You’ll lead functional configuration, streamline deduction and credit workflows, drive reporting/analytics, and partner with business and technology teams to deliver measurable outcomes across Order-to-Cash.

Key Responsibilities

HighRadius – Deductions

  • Configure and operate the Deduction Management module.
  • Manage end-to-end deduction workflows and resolution for trade/non-trade.
  • Set up and optimize correspondence automation (denials, customer portal uploads).
  • Maintain reason-code mapping and item cross-reference frameworks.
  • Define and publish metrics & dashboards (e.g., DDO, recovery rate, deduction aging).
  • Work closely on ERP integration (Oracle) to ensure accurate data flow and reconciliations.
  • Identify and deliver process improvements/automation (RPA/OCR) to reduce cycle times.

HighRadius – Credit

  • Configure and manage Credit Management Cloud.
  • Define credit policies, governance frameworks, and approval hierarchies.
  • Implement risk rating models & scorecards; enable workflow automation.
  • Drive credit reviews (periodic and ad-hoc) with reporting on aging, exposure, limit utilization.
  • Partner on Oracle ERP integration for credit and exposure management.
  • Business Analysis & Delivery
  • Lead requirements elicitation; create BRDs/FRDs, process maps, and user stories.
  • Own UAT planning & execution; define test cases and acceptance criteria.
  • Enable change management and end-user training; establish SOPs/playbooks.
  • Collaborate with stakeholders to ensure SLAs, compliance, and adoption.


Required Skills & Qualifications

  • 5+ years in O2C/Finance transformation with HighRadius (Deduction & Credit modules).
  • Strong functional knowledge of Deduction management and Credit management workflows.
  • Proven experience with SAP/ Oracle ERP integration for O2C processes.
  • Hands-on with metrics/reporting: DDO, recovery rate, deduction aging, exposure, utilization.
  • Experience in correspondence automation, reason-code mapping, and item cross-reference.
  • RPA/OCR exposure (e.g., UiPath, Automation Anywhere, ABBYY) preferred.
  • High Tech industry background strongly preferred.
  • Excellent stakeholder management, documentation, and communication skills.

Nice to Have

  • HighRadius certifications (Deduction/Credit)
  • SAP/ Oracle Financials (EBS/Cloud) certifications
  • Familiarity with collections, cash application, disputes
  • Lean/Six Sigma exposure

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