Assistant Manager
4 weeks ago
Assistant Manager - Underwriting, U S mortgage
As part of the responsibility, the AM- Underwriting Operations, is required to conceive, design, develop and roll out strategies that can result in the following outcomes:
- Process Transformation in the Offshore Underwriting Operations
- Daily Throughput Management
- Staffing Optimization & Productivity Enhancement
- Knowledge Transfer & Process Stabilization
- Client Services & Engagement
About the Role
The role involves supporting the growth and efficiency of the DIS Underwriting Operations, with a focus on building a strong team of offshore underwriters.
Responsibilities
- Support in screening, interviewing and hiring new underwriters
- To provide effective strategies for building and growing the DIS Underwriting Operations. The goal is to build a strong team of 100 offshore underwriters.
- Oversee progress of classroom and on job training.
- Oversee Production ramp up to meet the required level.
- Monitor quality level and give directions to progress on quality level.
- Work with Presales manager to pitch for new business.
- Provide the necessary day-to-day business report (MIS, Executive Summary Report, Business Insights)
- Manage the SLA and delivery obligations made with the client.
- Other activities that are mutually agreed over email or as an amendment to this agreement, as the project progresses.
P
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