DSS Engineer

3 weeks ago


Pune Maharashtra India, Maharashtra TECEZE Full time

New Contract Opportunity – Desktop Support Engineer


Contract: 1 year (Extendable)

Location: Pune

Start: Immediate


Key Responsibilities:

  • Execute IMAC (Install, Move, Add, Change) activities for desktops, laptops, printers, peripherals, and other end-user computing devices.
  • Perform hardware and software installations, upgrades, and configurations in accordance with IT policies.
  • Manage asset tagging, inventory updates, and documentation after each IMAC activity.
  • Support new device rollouts, refresh projects, and user relocations.
  • Ensure data backup, migration, and recovery during system moves or replacements.
  • Troubleshoot hardware and OS-level issues during deployment and escalate complex problems as needed.
  • Coordinate with Service Desk, Network, and Infrastructure teams for dependencies and smooth execution.
  • Maintain SLA compliance for all IMAC requests and ensure proper closure in ITSM tools (e.g., ServiceNow, Remedy).
  • Support user onboarding and offboarding processes from a device perspective.
  • Prepare and maintain standard operating procedures (SOPs), checklists, and technical documentation.

Required Skills and Competencies:

  • Strong understanding of EUC technologies – Windows OS, Microsoft 365, Active Directory, SCCM/Intune.
  • Experience with hardware setup, reimaging, and device provisioning.
  • Familiarity with ticketing systems (e.g., ServiceNow, Remedy, BMC Helix).
  • Good knowledge of network connectivity basics (LAN/Wi-Fi, IP, DNS, DHCP troubleshooting).
  • Hands-on experience with remote support tools (e.g., RDP, TeamViewer, AnyDesk).
  • Strong documentation and reporting skills.
  • Excellent communication and customer service orientation.
  • Ability to work independently or as part of a distributed support team.

Preferred Qualifications:

  • Certifications: CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate.
  • Experience in large-scale enterprise IMAC deployments.
  • Knowledge of asset management and lifecycle tracking tools.
  • Exposure to endpoint security tools (e.g., BitLocker, antivirus solutions).

Education:

  • Bachelor’s Degree or Diploma in Computer Science, Information Technology, or related field.



  • Pune, Maharashtra, India Mastercard Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title:Senior Software Engineer Overview:Job Description SummaryMasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.Join the industry's most passionate, motivated & engaged...


  • Pune, Maharashtra, India intellimation Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    What are we looking for?We're seeking an experienced DevOps Engineer to join our engineering team and help design, build, and scale secure, high-performance infrastructure for our Cognitive Automation product. This role is not just about managing pipelines and cloud platforms-it's about architecting resilient systems, driving automation, and enabling...

  • FinTech Engineer

    2 days ago


    Pune, Maharashtra, India Connect2Talent Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title : FinTech EngineerLocation : Pune / BangaloreExperience : 3 6 yearsNotice Period : 1530 days (Assumed)Employment Type : Full TimeJob Overview : We are looking for a skilled FinTech Engineer to design and develop secure, scalable, and innovative financial technology solutions. You will work on building high-performance applications and...


  • Pune, Maharashtra, India Mastercard Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...


  • Pune, Maharashtra, India Mastercard Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Software Engineer II

    2 weeks ago


    Pune, Maharashtra, India Mastercard Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    RoleDevelop a basic understanding of end to end technical architecture and dependent systems.Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements.Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within...


  • Pune, Maharashtra, India Mastercard Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Automation Engineer

    7 days ago


    Pune, Maharashtra, India Parentpay Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Key Responsibilities What Youll Do As a part of our Service Operations team, you'll:Ensure smooth daily operations across critical systems and services.Automate manual tasks using PowerShell, Terraform, and other tools.Support public and private cloud environments across our data centres, Microsoft Azure and AWS.Manage and remediate alerts and resolve...


  • Pune, Maharashtra, India MASTERCARD Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and...


  • Pune, Maharashtra, India veritis group inc Full time ₹ 11,75,000 - ₹ 25,41,589 per year

    Job Title: Staff / Senior Engineer – API IntegrationLocation: Pune | Job Type: Permanent | Experience: Senior LevelJob SummaryWe are looking for a Staff/Senior Engineer – API Integration to design, develop, and maintain Java APIs and microservices for seamless integration with mobile applications. You will lead technical strategy, ensure delivery...