ServiceNow TPSM Developer

2 months ago


Anywhere in IndiaMultiple Locations, IN QBrainX Full time

Job Title : ServiceNow TPSM (Technology Provider Service Management) Developer

Location : Remote / Coimbatore / Hyderabad

Experience : 4 to 8 years

Job Summary :


We are seeking a skilled ServiceNow TPM Developer to join our dynamic team. The ideal candidate will have a solid background in ServiceNow platform development, particularly with Technology Provider Service Management (TPSM) modules, and experience in IT service management processes. This role involves collaborating with cross-functional teams to design, implement, and enhance ServiceNow applications and modules.

Key Responsibilities :

- Design, develop, and implement ServiceNow applications and modules, including Technology Provider Service Management (TPSM), tailored to organizational needs.

- Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications.

- Customize and configure ServiceNow modules such as Incident, Change, Problem, Asset Management, and TPSM.

- Develop and maintain ServiceNow workflows, business rules, and scripted APIs specific to TPSM functionalities.

- Perform system integrations with other enterprise applications and third-party tools.

- Ensure adherence to best practices in ServiceNow development and implementation.

- Conduct unit testing and troubleshoot issues to ensure high-quality deliverables.

- Provide technical support and training to end-users as needed.

- Stay updated on ServiceNow features, enhancements, and best practices to recommend improvements, especially in TPSM.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 3 to 7 years of experience in ServiceNow development and implementation, with a focus on TPSM.

- Strong understanding of IT service management (ITSM) processes and ServiceNow modules, including TPSM.

- Proficiency in JavaScript, HTML, CSS, and ServiceNow APIs.

- Experience with ServiceNow scripting (Business Rules, Client Scripts, Script Includes).

- Familiarity with ServiceNow integrations using REST and SOAP web services.

- ServiceNow Developer Certification is a plus.

- Excellent problem-solving skills and attention to detail.

- Strong communication and collaboration skills.

Preferred Skills :

- Experience with Agile methodologies.

- Knowledge of ITIL framework and best practices.

- Familiarity with ServiceNow Discovery and Orchestration modules.

(ref:hirist.tech)

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