Customer Service- Us Voice
1 week ago
- BPO1/2
- US Voice
- Mumbai (Thane)
- Explain company's features, products, and services
- Make billing adjustments in accordance with company policies
- Assist customers with service or feature modifications on account
- Respond to any disruption of service issues
- Open trouble ticket depending on the nature of the service issue
- Analyse, isolate and diagnose customer service trouble
- Route ticket to appropriate department for resolution
- Provide existing trouble ticket status to customers
- Coordinate customer premise visit with onground team
- Escalate customer complaints in accordance with company polices
- Respond to any customer general inquiries and
- Redirect calls not related to the Services
Qualifications :
BACHELOR OF COMMERCE
-
Customer Service Voice
1 month ago
Mumbai, Maharashtra, India SEVEN CONSULTANCY Full timeApply for Customer Service Voice, Career Progress Consultants in Mumbai for 5 - 8 Year of Experience on
-
Customer Service Voice
1 week ago
Mumbai, Maharashtra, India SEVEN CONSULTANCY Full timeApply for Customer Service Voice, Career Progress Consultants in Mumbai for 5 - 8 Year of Experience on
-
Customer Service Voice
4 weeks ago
Mumbai, Maharashtra, India SEVEN CONSULTANCY Full timeApply for Customer Service Voice, Career Progress Consultants in Mumbai for 5 - 8 Year of Experience on
-
Voice Customer Service
1 week ago
Mumbai, Maharashtra, India Ishmeet Consultant Full timeFrom 0 to 3 year(s) of experience- ₹ 1-3 Lacs P.A. Mumbai (All Areas)Roles and ResponsibilitiesVoice Customer ServiceAny 10th/12th /Grad/UG/Freshers & Exp can apply.Exp of 1 yr in Customer ServiceLocation: Mumbai, ChandivaliFresher:2.5 LPAExp:2.7 LPA6 days workDay shiftNeed good communication skillsPerks and BenefitsKey Skills- fresherCUSTOMER SERVICE...
-
Customer Service Executive Voice process
4 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeCustomer Service Executive (Voice process)Position: Customer Service ExecutiveAge : 19 to 50Job description :Resolving customer queries.Providing accurate information to customers.Eligibility Criteria :Descent English communication.Willing to work in Voice customer service process.BPO experience would be an added advantage.HSC Freshers can also apply (No...
-
Customer Service Executive Voice process
2 months ago
Mumbai, Maharashtra, India timesjobs Full timeCustomer Service Executive (Voice process)Position: Customer Service ExecutiveAge : 19 to 50Job description :Resolving customer queries.Providing accurate information to customers.Eligibility Criteria :Descent English communication.Willing to work in Voice customer service process.BPO experience would be an added advantage.HSC Freshers can also apply (No...
-
Us International Voice Process
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Associate/Sr. Associate -(Technical)Timings:Night ShiftIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Call Center Customer Service english BPO Voice Process International Call Centre Call Centre skills BPO Call center Call centre voice International voice Process Hiring for US Voice Process with...
-
Customer Voice Associate
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Asst. Mgr/Mgr -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Communications BPO Voice Process Communication Skills Call centre voice Voice and non-voice International voice Process voice process skills Hiring for US customer service representative (INTERNATIONAL...
-
Customer Service-voice
1 week ago
Mumbai, Maharashtra, India Mantras2Success Full timeDesignation: Customer Service Executive ( Voice)Location: Mumbai (Goregaon East)Experience Range: 1+ yearsSalary Range:UPTO 4 LPA1st and 2nd Saturday will be off, along with all sundaysResponsibilities :Resolve customer queries and complaints in a timely and effective mannerRespond to customer inquiries and resolve issues promptly and professionally through...
-
Customer Voice Representative
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Asst. Mgr/Mgr -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Communication BPO Voice Process Call centre voice International voice Process voice process skills Hiring for US CUSTOMER SERVICE REPRESENTATIVE for voice process Location: #Mumbai & #Thane (Relocation not...
-
Customer Service
1 week ago
Mumbai, Maharashtra, India Tech Mahindra business service Full timeCustomer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of...
-
Customer Service Executive Voice process
4 weeks ago
Mumbai, Maharashtra, India BPO Full timeApply for Customer Service Executive Voice Process, Varda HR LLP in Mumbai ,Navi Mumbai ,Thane for 1 - 6 Year of Experience on
-
Customer Service Executive Voice process
2 months ago
Mumbai, Maharashtra, India BPO Full timeApply for Customer Service Executive Voice Process, Varda HR LLP in Mumbai ,Navi Mumbai ,Thane for 1 - 6 Year of Experience on
-
Customer Service
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Associate/Sr. Associate -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Relations Customer Service BPO Voice Process Customer oriented BPO Skills BPO Hiring International BPO International voice Process6.20 Lkhs for Graduate BAND 25.20 Lkhs For Undergraduate...
-
Customer Service Associate- Int'l Voice
1 week ago
Mumbai, Maharashtra, India HyreFox Consultants Full timeSolve routine problems, largely through precedent and referral to general guidelines Interactions are within your own team and direct supervisor Provide detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments You will be an individual contributor as a part of a team, with a predetermined, focused scope of...
-
Customer Service Representative
1 week ago
Mumbai, Maharashtra, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Associate
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Associate/Sr. Associate -(NonTechnical)Timings:Shifting ScheduleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Service Communication Skills International BPO International voice Process- Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent,...
-
Customer Service Representative
1 week ago
Mumbai, Maharashtra, India timesjobs Full timeApply today Take the assessmentCustomer Service Representative - India - MumbaiReq ID#: 190015Mumbai, India, INCustomer Service Representative - India - MumbaiCustomer ServiceAbout UsSitel India Pvt LtdSITEL is;World's Leading BPO.Handle 3 million contacts every day.60000 Employees Worldwide.145 centers in 27 countries.350 clients36 languagesRated No.1...
-
Customer Service Representative
1 month ago
Mumbai, Maharashtra, India timesjobs Full timeApply today Take the assessmentCustomer Service Representative - India - MumbaiReq ID#: 190015Mumbai, India, INCustomer Service Representative - India - MumbaiCustomer ServiceAbout UsSitel India Pvt LtdSITEL is;World's Leading BPO.Handle 3 million contacts every day.60000 Employees Worldwide.145 centers in 27 countries.350 clients36 languagesRated No.1...
-
Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India timesjobs Full timeApply today Take the assessmentCustomer Service Representative - India - MumbaiReq ID#: 190015Mumbai, India, INCustomer Service Representative - India - MumbaiCustomer ServiceAbout UsSitel India Pvt LtdSITEL is;World's Leading BPO.Handle 3 million contacts every day.60000 Employees Worldwide.145 centers in 27 countries.350 clients36 languagesRated No.1...