ServiceNow Developer

2 weeks ago


Bengaluru, Karnataka, India Agiro Full time

About Us:
At Agiro, we specialize in providing scalable and efficient solutions to businesses across many
industries. Focused on cloud technologies and technical expertise, we help organizations
navigate the ever-changing landscape of the digital era.
With dedicated Centers of Excellence across the globe, we are enabled to deliver
comprehensive, senior resourcing solutions of both onshore and offshore resources, allowing
our clients to achieve maximum ROI while staying on budget.
Our focus is on delivering amazing end-to-end customer experiences. From cost engineering
budgets to meeting time-sensitive deadlines, we strive to exceed expectations and add
excellence-grade value to our clients' businesses.

Role Title:
ServiceNow Developer

Location:
Bangalore, Pune or Gurgaon

**remote for an Australia Organisation - Must work AUS hours.

Role Overview:
The person should have live experience in web development along with hands on experience
in Javascript, XML / json, API integration and ServiceNow functional expertise. The person is
good to have exposure to the ServiceNow ITSM or CSM service catalog and integration
capabilities with ServiceNow. Preferable knowledge on ICMDB and ITOM modules is an added advantage.
Responsibilities

  • Hands-on experience of development and delivery for E2E implementation of various
modules in ServiceNow. Experience in B2B Integration.

  • Experience on ServiceNow App Engine. Implemented B2B Integrations with Customers /
Partners using REST/SOAP and JSON/XML

  • Experience in incident response and demonstrated broad problem-solving skills, including
error examination, analysis and technical recommendations on the ServiceNow platform or
related systems.

  • Should provide third level support to production issues and UAT support from assigned
application within defined SLA.
Experience

  • Minimum 8+ years experience IT with minimum of 5 years' experience in ServiceNow
development and administration ( CSM module).

  • Certified Implementation Specialist ITSM/CSM essential
  • Completion of at least one of the following: Certified System Administrator, Certified
Implementation Specialist, Certified Application Developer & System Administration Advanced

  • Telecom background (Preferred)


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