IP21 service delivery lead

7 days ago


Hyderabad, Telangana, India Dupont Full time
JOB DESCRIPTION

At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

The Candidate will be responsible to maintain Data Historian application IP21 (Infoplus 21) which is used globally across multiple sites. The IP21 Service Delivery Lead will also be responsible for interfacing with the IP21 business community and other IT teams to:
1. Responsible for management of global team management and ensuring adherence to all SLAs/KPIs for IP21, and other data historian applications
2. Manage and coordinate change(s) impacting the application portfolio
3. Lead incident response efforts within service delivery for any incidents impacting the application portfolio
4. Manage overall service delivery supply (Suppliers and DuPont) to deliver against prioritized enhancement and break/fix demand
5. Communicate, socialize, and integrate change and release plans with overall release scheduler
6. Coordinate change / release testing from through operational readiness testing (ORT)
7. Provide consulting by identifying and communicating service delivery implications of changes to business process standards

Qualifications

At least 10 years of relevant functional experience Strong Knowledge of manufacturing, shop floor, and IP21 application with a mix of Honeywell PHD or Wonderware or OSI PI historians Minimum of a BS degree in Chemical Engineering or Computer Science or related field

Join our



  • Hyderabad, Telangana, India Dupont Full time

    At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...


  • Hyderabad, Telangana, India Dupont Full time

    At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...


  • Hyderabad, Telangana, India Dupont Full time

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...


  • Hyderabad, Telangana, India Dupont Full time

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...


  • Hyderabad, Telangana, India Wipro Full time

    Service Delivery Lead Maps/GIS domain Roles & Responsibilities: Manage a portfolio of business clients, ensuring their needs are met efficiently and effectively. Develop detailed project plans to monitor and track progress, including timelines, milestones, resources, risks, and deliverables. Manage multiple projects simultaneously, delegating tasks as...


  • Hyderabad, Telangana, India Planit Full time

    Planit are world leaders in application testing and quality engineering. We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture. Planit is now a proud NRI company and part of a global movement to deliver a sustainable and secure future through better Information Technology exchanges. Our team offer...


  • Hyderabad, Telangana, India CGI Full time

    Position Description: JD: Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Determining ways to reduce costs without sacrificing customer satisfaction. Assessing customer feedback and using...


  • Hyderabad, Telangana, India SplashBI Full time

    Job Description : The Professional Services Director has a frontline management role with two primary responsibilities: Services Delivery and Personnel Management- Responsible for the successful delivery of consulting services as well as the coordination of activities and information between key engagement stakeholders. Performance Management - Responsible...


  • Hyderabad, Telangana, India NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...


  • Hyderabad, Telangana, India Tiger Analytics Full time

    Job Description Responsible for end-to-end management of Production support for a large account, act as a go-to person for solutioning, RFP/ solutioning. Experience in managing delivery across all support layers ( L1,L2 and L3 )including minor enhancements and automation initiatives. Drive thought leadership for next gen support processes in an Agile,...


  • Hyderabad, Telangana, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Hyderabad, Telangana, India NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Hyderabad, Telangana, India NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...


  • Hyderabad, Telangana, India GE Vernova Full time

    Job Description SummaryThe Director – Software Services Delivery at GE Vernova Electrification Software – Grid shall provide strategic and operational leadership to the services delivery team in India and will report into India Service Delivery Leader. The ideal candidate must have a proven track record of successfully managing mission critical software...


  • Hyderabad, Telangana, India GE Vernova Full time

    Job Description SummaryThe Director – Software Services Delivery at GE Vernova Electrification Software – Grid shall provide strategic and operational leadership to the services delivery team in India and will report into India Service Delivery Leader. The ideal candidate must have a proven track record of successfully managing mission critical software...


  • Hyderabad, Telangana, India ATMECS Global Inc Full time

    Role: Infra SDM (Service Delivery Manager)Position:Full-TimeJob Location:HYD/BLR/CBEExperience:12-15 YearsShifts:24x7 (APAC / EMEA)Mode of Work:Hybrid (For BENGALURU) / In-person 5 Days a week for Hyderabad and CoimbatoreCTC:up to 25 LPAJob Summary:The Service Delivery Manager (SDM) oversees all service delivery operations as defined in the scope of the...


  • Hyderabad, Telangana, India HSBC Full time

    HSBC is looking for a VP- Delivery Lead to join their team: Lead the delivery of BI and Analytics solutions for HSBC's Global businesses using Agile methodology Manage a team of experts to deliver use cases and enforce tooling standards Collaborate with various internal teams to drive the strategic development of data assets Influence strategy,...


  • Hyderabad, Telangana, India Aptimized Full time

    To sustain our explosive growth, we are looking for drivers—people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become. Accelerate...


  • Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    Deputy General Manager - B&LQualification:Graduate,Post Graduate (preferably MBA)Responsibility:Business,Customer Acts as L3 point of contact for escalation. Accountable for entire Project(s) deliverables. Engage with Client,customer to anticipate issues and needs of the customer related to the project. Responsible to work with transitions and training teams...


  • Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    Deputy General Manager - B&LQualification:Graduate,Post Graduate (preferably MBA)Responsibility:Business,Customer Acts as L3 point of contact for escalation. Accountable for entire Project(s) deliverables. Engage with Client,customer to anticipate issues and needs of the customer related to the project. Responsible to work with transitions and training teams...