Customer Service Executive

7 days ago

Chennai, Tamil Nadu, India EITB Global Infosolutions Full time

Recruiting for
Customer Service Executive /
WebChat Consultant /
Live Chat Support | Australian Chat Process - Inbound - Chennai - (
Freshers only).


Work Location:

Chennai - (Aminjikarai, Nelson Manickkam Road) Landmark:

  • Near Shoban Babu Statue

Shift:
Rotational Shift & 2 days Week Off (
Rotational)

Perks & Benefits:
_Training and Development, Flexible Work Schedule, Performance Bonuses, International Travel perks, Team-building Activities, VIP Day-outs & Loyalty Bonus._

Positions:

Roles and Responsibilities:

  • Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management
  • Lead generation on Potential Chats
  • Maintain and track all customer records as per the process
  • Ensure all the queries and issues are resolved to the satisfaction of the customer
  • Customer Relationship Management

Desired Skills:

  • Excellent Communication Skills in English (Both Voice & Non-Voice)
  • MS Excel and Good Typing Skills
  • Immediate Joiner

Academic Qualifications:

  • Non-IT Graduates
  • Any Graduates
  • PG not mandatory

Job Type:
Full-time, Permanent

Salary:
Up to ₹14,000.00 per month

Job Types:
Full-time, Permanent

Pay:
Up to ₹13,000.00 per month

Benefits:

  • Flexible schedule
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you currently resided in Chennai? If Yes, where do you reside in?
  • How would you rate your communication skill? 1) Average 2) Proficient 3) Expert

Education:

  • Bachelor's (required)

Language:

  • Fluent English (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)
  • Overnight Shift (required)

Work Location:
In person

Application Deadline: 28/11/2023

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