Avp Renewals

1 week ago

Pune, Maharashtra, India bajajallianz Full time

PRINCIPAL ACCOUNTABILITIES
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Renewal Management

  • Data lead conversation basis renewal business opportunities across the locations to be done on monthly basis with channels/ verticals/ Lobs.
  • Monitoring team's engagement activities with the IMD's and give inputs to the team to plan activities for the IMD's with a focus on increasing the retention ratio
  • Visit IMD's & share renewal MIS/stats/retention ratio, along with business representatives and find opportunities for continual revenue for BAGIC
  • Reach out to inactive IMDs and take necessary steps to revive them.
  • Ensure on a monthly basis that RR and RN download is happening through SPOCs of Respective Channels/Verticals
  • 50 K all LOB's tracking and drive to be done on daily basis.
  • Entire field structure must own >50 K NOP and overall GWP targets zone wise / location wise in their respective quarterly incentive targets.
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Process Capabilities

  • Need to identify process related issues / opportunity to bring ease in transactions for the distribution. Need to own I Mitra/ Ezee Tab / Website / POS / Webservices from renewal process stand point and ensure we bring all renewal related functionality and ease to the distribution.
  • Must maintain a tracker with status of all process related actions to be taken and lead the closure till deployment of IT calls.
  • Owning communication of all new process related call deployments basis the feedback received from field team on monthly basis.
  • Ensuring all digital capabilities CY App, Gpay, Insta-Pay, etc. should have instant policy process and must work with IT PMO for RCA and closure from customer journey standpoint.
  • Must drive Standing Instruction and Emandate via distribution and businesses.
  • Need to ensure the end to end process delivery from Standing Instruction and E-Mandate in order to build auto renewal capability for the organization.
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Stakeholder Engagement and Reporting / Analysis

  • Engaging with function heads on the appropriate course of action to be taken to maximize renewal sales with clear Data lead and actionable insights.
  • Highlighting Top and Bottom IMDs LOB wise and Profitability wise with respective stakeholders for improvement of Renewal ratios.
  • Share details with superiors/channel heads on high ticket size cases (50K above premium)
  • Plan and execute adhoc requests/activities from the business w.r.t. renewals of different LOB's.
  • To provide granular actionable inputs to Channels at LOB Level, Channel, Sub Channel, Zone Level to improve Renewal Ratios

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