Process Associate

2 weeks ago


Hyderabad, Telangana, India RealPage, Inc. Full time

SUMMARY

Responsible for invoice processing daily to meet the business deliverables/service levels.

PRIMARY RESPONSIBILITIES

Assist in day-to-day Operations tasks but not limited to Processing Insurance Documents, indexing the policy documents Build on the process knowledge continuously and scale up to handle at least more than 2+ tasks apart from Primary Task Responsible for resolving problems of low complexity Report daily, weekly and monthly to management as needed Assist Operation Specialist I team members Assist in onboarding and training activities Additional duties as required

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Bachelor's Degree majoring in Accounting, Computer Science, Finance, Information Science, Business Management, or similar field required. Very good keyboard skills Prior experience in Insurance Operations with a demonstrated responsibility for exercising judgment and decision making is desired Basic to intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook) Verbal and written communication skills Must possess good organization, time management skills and strong attention to detail Ability to work with little supervision, but knowing when to escalate problems to management Ability to recognize and escalate situations as deemed necessary. Demonstrate consistent judgment Ability to work after regular business hours as needed to guarantee deliverables are met Ability to work in flexible shift structure Reliable and dependable Ability to adapt to change

PREFERRED EXPERIENCE/KNOWLEDGE/SKILLS

Relevant experience in Insurance processing (Property and casualty) Experience within the multifamily industry is desired
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