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VP - Digital Transformation (Retail)
2 weeks ago
Roles and Responsibilities
Major Deliverables:
To lead a team of business analysts for delivery and implementation of digital projects Manage end to end project life cycles, user handholding and post live support Have good knowledge of CRM softwares, preferably Salesforce Work with business partners to plan, organize and deliver key asks in the digital portals and mobile apps Innovate with Impact: Develop POCs, Pilots and solutions that will enhance customer experience Work closely with the development partners to align the platforms and systems architecture and roadmap to the user requirements Work closely with senior management and ensure that the business strategies are translated to operational success stories and benefits reaped. To lead weekly/ monthly reviews with the business heads and IT senior leadership and taking stock of work in hand To manage the IT Budget allocated to ensure that budgets are properly utilized and cost over runs doesn't happen To escalate at the right time in the project lifecycle to ensure timely deliverySpecialized job competencies:
Experience in lending space
Educational Qualification: Any Graduate: BE / BTech/MCA, Preferably: MBA
Desired Experience:
years of technology experience with at least 5-6 years of digital projects experience across the retail lending domain Must have hands-on experience in technology and integration background and be adept at personally engaging with seniors in key programs Must be adept in managing a team of business analysts and multiple vendors Must have experience in creating solutions, design principles as well as development of Digital applications around lending workflows and mobile apps Must have exposure and experience in Agile program management Wide and in-depth knowledge of various technologies including web/application/database servers, network infrastructure, Cloud and Mobile. Experience in Azure based technology is preferred. Should have been part of high performance teams delivering as per needs of the customersOther desired attributes:
Strong problem solving skills and ability to present information/insights at the senior levels in a clear/concise manner Strong project and program management skills with proven track record of delivery Should be able to work in a dynamic environment and provide hands on leadership Should possess strong oral and written communication skills Must possess strong team management, stakeholder management and mentoring skills Creative out of box thinker with ability to blend it with research to define a clear technology strategy and execution plan Should be able to work across teams to ensure delivery of the end goal-
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