Billing Executive

2 weeks ago

Tirupati, Andhra Pradesh, India Pragnashree health care pvt ltd, Likhitha Diagnostic Specialty Lab Full time
Greeting patients when they enter

  • Answer telephones and respond to queries of patients
  • Gather billing or insurance information from the patient
  • Schedule patient appointments
  • Distribute incoming and outgoing mails to their respective destinations
  • Provide patients and other departments of the diagnostic center with necessary billing information
  • Ensure coordination of communication between patients and families and medical staff
  • Provide patients and families with information on hospital services, procedures, and protocols
  • Interview patients or families to determine the nature of care needed and direct them to the concerned health care providers
  • Respond to patient inquiries regarding physicians and services
  • Create and maintain liaison with insurance companies to inquire about payable or paid claims
  • Analyze and interpret patient account data and facilitate payments
  • Post patient demographic and financial entries into the predefined hospital database
  • Respond to patients' complaints regarding hospital services and ensure that concerns are handled properly
  • Teach patients to use healthcare equipment on their own or in a home environment
  • Assist patients with problems associated with hospital registration and admission
  • Compile financial data and perform financial analysis assessments of uninsured patients
  • Provide support by establishing payment arrangements for uninsured or underinsured patients
  • Ensure that all concerns and complaints are directed to the concerned personnel with a Diagnostic center
  • Perform crisis intervention duties with a view to facilitating resolutions
  • Schedule meetings with patients or family members and ensure that corresponding physician or Diagnostic staff's availability
  • Effect change within the Diagnostic system to ensure that patient experience is enhanced
  • Suggest improvements to present Diagnostic systems in a bid to make the system more workable
Provide feedback to patients and families regarding their concerns and complaints

Job Types:
Full-time, Regular / Permanent

Salary:
₹9, ₹12,000.00 per month

Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)

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