REF29094U- Infrastructure specialist

3 weeks ago


Mumbai, Maharashtra, India WNS Global Services Full time
Job Description

Job Description

Experience with 4 Years to 6 Years in same or related

Crucial

  • Active Directory (including Entra) or VMware vSphere/vCenter (including vswitch settings)
  • Server Performance monitoring and tuning
  • Server software install
  • Detailed diagrams such as DFD, rack elevations, etc

Important

  • Automated Powershell
  • DNS / DHCP
  • Azure IaaS (Server Management Activities on Azure)

Some Knowledge

  • Azure IaaS
  • Compliance/Audit experience
  • MFT and SFTP – some knowledge (Important for non-senior engineers, we get 5 – 7 sftp tickets a week)

Nice to have

  • Linux
  • Veeam (must know BCDR methodology)
  • SAN config and connectivity
  • Intune
  • KMS

Good to Have experience with Citrix VDI

3 -5 years' experience with VMware n VMware, vSphere/vCenter (including vswitch settings)
or
3 to 5 years Active Directory (including Entra)


• Implement Intune best practices and maintain the established environment

• Applied knowledge of ISO 27001 / SOC Controls

• Hands on experiance with Citrix DaaS

• Developed backup strategies and implimented & maintained them

• Expert level knowledge in Microsoft InTune and it's best practices - including Policies, MDM, Application deployment, Autopilot

• Identity management with Microsoft Entra

• Entra - App Registrations & Enterprise Applications

• Entra - Conditional Access Policies

• Entra - MFA configuration

• Expert level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365

• Contribute to documentation by writing and updating existing documents and diagrams

• Good understanding of networking

• Information and Data Security principles

• ITIL Policies and procedures operations

• Firmly understand concepts of PKI

• Establish/maintain Azure App Registrations

• Established working knowledge of PowerShell.

• Knowledge of Windows Operating Systems (mainly Windows 10 /11)

• Knowledge of Windows Server from 2012R2 to 2022

• Group policy, domain trust, systems management

• Configure and maintain proxy server, adding rules, new domains, coordinating with InfoSec on execution

• Configure new, updating firmware, policy changes

• Configuration based, version based, policy based issues are handled

• Support all issues E.g. (install, update and s/w configuration)

• Keep server running and install license

• Support on setting up the machine and connectivity

• Support New scope, changing scope, expanding scope

• Support on Cleaning up old records, adding new records, syncing records between different server

• Integration with MFA provider DUO and anything it has to be connected to

• Support on non-working components, PGP key management

• Maintain connectivity to servers and AD

• Build and manage radius authentication, configuration, network connectivity to and from.

• Support on issues related to Server running slowly, scaling issues

•Having a minimum of 2 to 5 Years of Experience Manage Physical and Virtual Servers in a large geographically dispersed environment typically 300+ Servers, Azure Backup and physical and virtual storage systems.

• Coordination with external vendor for the Issue resolution and solution optimization.


• Accountable for ensuring SLA adherence with on time ticket acceptance and closures.

• Inventory Updates and EPO Compliance.

• Ready to work in Rotational shifts(24x5).

• Required to prepare Technical SOP's and bring in improvements.

• Knowledge to created and manage VMs physical and virtual storage systems
Diploma/Graduate

• Experience in handling administering Windows Servers across multiple OS flavours.

• Experience on configuration and troubleshooting of Windows Clusters

• Experience on troubleshooting DHCP and DNS Services.

• Knowledge of networking fundamentals.

• Experience in tracking server activity, performing upgrades of software, addressing technical problems.

• Good Documentation Skills

• Excellent troubleshooting, debugging capabilities.

Must have workable knowledge on any of the below mentioned Tool/Application/Software-

• Intune, Intune Certificate Connector

• Linux - Operating System/ administration

• Managed File Transfer via SFTP

• Microsoft IIS, KMS, NDS & Radius

• NDES Server (SCEP)

• IPAM

• Server performance monitoring & tuning

• Server software installation,

• Veeam Backup and Replication, Veeam One - Server/Network Monitoring

• PRTG - Server/Network Monitoring

• Cisco UCS

• Windows 10 / 11

• Windows Server Active Directory 2012 R2 & 2019 domain administration skills including users and computer management.

• Networking, TCPIP, DNS, VPN

Qualifications

Bachelor's Degree

Additional Information

24X5 Support (night shift included)

Mumbai (Vikroli) Location only

Work from Office only



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