Front Desk Associate
1 week ago
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Types:
Full-time, Permanent, Fresher, Internship
Pay:
₹8, ₹12,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- Diploma (required)
Experience:
- total work: 1 year (preferred)
Language:
- English (required)
- Hindi (required)
Work Location:
Hybrid remote in Jammu, Jammu and Kashmir
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