Front Desk Associate

1 week ago


Jammu, Jammu and Kashmir, India Shree Hari Hotels Full time
Perform all check-in and check-out tasks

  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Job Types:
Full-time, Permanent, Fresher, Internship

Pay:
₹8, ₹12,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma (required)

Experience:

- total work: 1 year (preferred)

Language:

  • English (required)
  • Hindi (required)

Work Location:
Hybrid remote in Jammu, Jammu and Kashmir

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