Director of Operations

1 week ago

Indore, Madhya Pradesh, India TaskUs Full time

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Director of Operations really do? Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch.

Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs.

As Director of Operations , you will:

Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and staff the operations assigned. Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. Develop individual and team goals and implement plans to carry out objectives. Guide the Operations Managers in meeting all team & individual goals. Ensure compliance with all established policies and procedures. Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures.

Do you have what it takes to become Director of Operations ?

Requirements:

At least 3 years of experience in the related field preferably director or VP level specializing in BPO Operations and Management or equivalent. Capable of building and maintaining client relationship is required for this role Managed at least 1,000 FTEs and who has strong computer skills especially in using Google Suite applications. Proven track record of meeting and delivering targets. Excellent communication skills, both verbal and written. This person must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude.

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of June 2023, TaskUs had a worldwide headcount of approximately 47,000 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

"Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs."

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

  • Director Operations BPO

    2 months ago

    Indore, Madhya Pradesh, India axmiyan hr solutions private limited Full time

    Apply for Director Operations BPO, Career Progress Consultants in Indore for Year of Experience on

  • Director Operations BPO

    3 weeks ago

    Indore, Madhya Pradesh, India timesjobs Full time

    We are looking for Director Operations for a Leading Global BPO in Indore... CANDIDATES WILLING TO RELOCATE INDORE SHALL APPLY.Looking for candidates currently working with Known/Reputed International BPO Only as AGM, DGM, AVP, GM, Or Sr Manager Operations with 2 yrs exp in current role.Should have good stability with all organizationsShould have experience...

  • Director Operations BPO

    2 months ago

    Indore, Madhya Pradesh, India timesjobs Full time

    We are looking for Director Operations for a Leading Global BPO in Indore... CANDIDATES WILLING TO RELOCATE INDORE SHALL APPLY.Looking for candidates currently working with Known/Reputed International BPO Only as AGM, DGM, AVP, GM, Or Sr Manager Operations with 2 yrs exp in current role.Should have good stability with all organizationsShould have experience...

  • Director Operations, Global Accounts

    1 week ago

    Indore, Madhya Pradesh, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Sr Director, Operations

    1 week ago

    Indore, Madhya Pradesh, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Operations Manager

    1 week ago

    Indore, Madhya Pradesh, India Antal International Full time

    Job DescriptionSummary role description:Hiring for an Operations Manager - Content Moderation for a leading digital outsourcing companyCompany description:Our client is a leading US Headquartered digital outsourcing company that provides next-generation customer experience and tech-enabled services to the world's most innovative brands, helping them build,...

  • Director of Engineering

    1 week ago

    Indore, Madhya Pradesh, India Webgility Full time

    About Webgility: Webgility is a leading provider of e-commerce automation solutions, empowering businesses to simplify and streamline their operations. Our mission is to deliver innovative and reliable tools that help our clients succeed in the digital marketplace. We foster a collaborative and dynamic work environment where creativity and excellence...

  • Technical Associate Operator

    1 week ago

    Indore, Madhya Pradesh, India Ajay Bhardwaj (Proprietor Of Ocean Biomed) Full time

    Summary:Seeking a skilled Technical Associate Operator for the Production Department to operate and maintain production equipment, ensuring efficient and compliant manufacturing processes.Roles and Responsibilities:Operate production machinery per SOPs and GMP guidelines.Monitor production processes and perform in-process checks.Troubleshoot and resolve...

  • Placement Coordinator

    1 week ago

    Indore, Madhya Pradesh, India Narsee Monjee Institute of Management Studies (NMIMS) Full time

    For Coordinator: Bachelor's Degree of any statutory University He/she should have good communication skills, coordinating ability and must perform effective job-related activities. He/she should have 5-10 years' experience in coordination, handling, organizing & conducting activities related to the profile and knowledge in the relevant field.He/she will...

  • Food and Beverage Attendant

    1 week ago

    Indore, Madhya Pradesh, India Altis Industries Private Limited Full time

    **Role: F&B and Guest Relation**Food and Beverage Pre- arrangements of food and beverages for all the directors and guests/ visitors/ parties. Check all the necessities and arrange coffee/ tea/ snacks for all the directors and clients. Ensure compliance for brand standards. Oversee efficient procurement, stock rotation (check expiry date), and inventory...

  • Associate Dean

    1 week ago

    Indore, Madhya Pradesh, India Narsee Monjee Institute of Management Studies (NMIMS) Full time

    Associate Dean (SBM), Indore CampusThis is a leadership position that requires a combination of academic prowess and administrative skills, as also the networking competencies. Associate Deans at the campuses work administratively under the campus Director but functionally report to the Dean of the School at the main campus in Mumbai. We are looking for...

  • Due Diligence Manager

    1 week ago

    Indore, Madhya Pradesh, India Paradise Placement Consultancy Full time

    Job Description:Preparation of frameworks for due diligence of NGOs and other social cause projects covering areas like Governance, HR, Operations, Finance and Evaluation.Customise framework, if required, for the NGOs/ projects shortlisted by the Identification team.Collection of data and feedback from the project owners, employees, community, beneficiaries,...

  • Due Diligence Manager

    1 week ago

    Indore, Madhya Pradesh, India Paradise Placement Consultancy Full time

    Job Description: Preparation of frameworks for due diligence of NGOs and other social cause projects covering areas like Governance, HR, Operations, Finance and Evaluation. Customise framework, if required, for the NGOs/ projects shortlisted by the Identification team. Collection of data and feedback from the project owners, employees, community,...

  • Head of Marketing

    1 week ago

    Indore, Madhya Pradesh, India Kyari (A Brand of Select) Full time

    About the company:We are a budding home decor startup, yet a leading one in the D2C space.Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free.Our self-watering plants with planters were an instant hit. Customers...

  • Ecommerce Manager

    1 week ago

    Indore, Madhya Pradesh, India Kyari (A Brand of Select) Full time

    About the company:We're a budding home decor startup, yet a leading one in the D2C space.Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free.Our self-watering plants with planters were an instant hit. Customers...

  • Ecommerce Manager

    1 week ago

    Indore, Madhya Pradesh, India Kyari (A Brand of Select) Full time

    About the company:We're a budding home decor startup, yet a leading one in the D2C space.Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free.Our self-watering plants with planters were an instant hit. Customers...

  • Ecommerce Manager

    1 week ago

    Indore, Madhya Pradesh, India Kyari (A Brand of Select) Full time

    About the company: We're a budding home decor startup, yet a leading one in the D2C space. Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free. Our self-watering plants with planters were an instant hit....

  • Ecommerce Manager

    1 week ago

    Indore, Madhya Pradesh, India Kyari (A Brand of Select) Full time

    About the company:We're a budding home decor startup, yet a leading one in the D2C space.Two years ago, with a small team of 3 people from Indore, we launched our game-changing self-watering planters. We believed then, as we do now, that home decor should be both beautiful and hassle-free.Our self-watering plants with planters were an instant hit. Customers...

  • Senior Engineering Manager

    1 week ago

    Indore, Madhya Pradesh, India Webgility Full time

    About Webgility: Webgility is a leading provider of e-commerce automation solutions, empowering businesses to simplify and streamline their operations. Our mission is to deliver innovative and reliable tools that help our clients succeed in the digital marketplace. We foster a collaborative and dynamic work environment where creativity and excellence thrive....

  • English Teacher

    1 week ago

    Indore, Madhya Pradesh, India Sitare Foundation Full time

    About Sitare Foundation:Sitare Foundation, founded by Shilpa and Amit Singhal, believes in the power of education and the impact it can have on the lives of people. In today's world, good education is not always accessible to the underprivileged in our society. There is tremendous potential and talent in these children, all they need is access to good...