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Sl Initiative-collection Officer
2 weeks ago
- SL Initiative Collection
- Job posted on
Aug 16, 202
- Employee Type
- Permanent-Sales Vertical
- Experience range (Years)
- 1 year 3 years
Group Company:
HDFC Bank Limited
Designation:
SL Initiative-Collection officer
Position description:
Collecting payments on overdue amount by informing customers of their debt and their various options for repayment.
Primary Responsibilities:
- Visiting delinquent clients:
- Visiting the delinquent clients mapped to him/ her and making further follow ups for payments on PTP dates.
- Calling to clients on daily basis for reminder and follow ups
- Depositing collected amount from clients in group accounts:
- Amount collected from clients should be deposited on daily basis and in case of any cash hold It should be timely communicated and approval should be taken.
- Updating the collection mobile apps/ Registers:
- Updating all cash and non-cash transactions/ visits in VYMO app of collection.
- Maintaining collection registers like CDS register at branch (If required).
- Timely takeover of newly allocated clients, Support Tools :
- Taking over newly mapped clients from business within the time frame and making further follow up for recovery
- Collection officers could use legal tools such as legal letter issuance and conducting Lok adalat camps.
- This involves arranging meeting of legal vendors with customers at their place and facilitating customer to attend Lok adalat camps.
Additional Responsibilities:
- Negotiate Payment Schedules :
- Collection officers speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debit.
Productivity :
- Monthly Target for Collection Officer is 1 lakh Recovery
Educational qualifications preferred
-
Category: Bachelor's Degree, Master's Degree
-
Academic score: 50% +
Required work experience
-
Industry: BFSI
-
Role: Fresher/Sales
-
Years of experience: 1 to 3
Required Competencies:
- Good Team spirit
- Inter personal skill
- Time / Team Management
- Good communication skill
- Proactive & focused approach
Required Knowledge:
Work experience in the profile
Required Skills:
Graduate and above
Other:
- Reporting Designation: Collection Manager
- SLI
- Reporting Department-Sub BU: SL Initiative Collection
Work Environment Details:
Specific requirements
-
Travel: Customer Visits
-
Vehicle: 2 wheeler preferred
Other details
-
Contract Types: PERMANENT
-
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