Network Firewall Engineer

1 week ago


Bengaluru, Karnataka, India One Degree North HR Services Full time

Role :
Network Firewall.

Experience : 4+ years.

Location : Bangalore.

Skills :
  • Must possess strong analytical and problem-solving skills.
  • Ability to analyze and solve complex issues and handle multiple duties efficiently under pressure with minimal supervision.
  • Excellent verbal and written communication skills with a focus on security incident reporting.
  • Flexibility to quickly adapt to change, prioritize tasks, and responsibilities.
  • Manage technical workload and engage with senior technicians and management.
  • Maintain strong working relationships and collaborate on technical activities with peers.
  • Experience in security operations environment, formal information and network security training, CompTIA Security+, CompTIA Network+, or SANS GISF certifications.
  • Preferred experience with Fortinet Firewall.

Description :
  • Perform complex changes within managed security environment, manage and resolve customer faults, service outages, and impairment events.
  • Investigate and resolve impairment scenarios on MSS products.
  • Implement customer-generated change requests for MSS products.
  • Create incident cases and escalate to superordinate teams based on SLAs.
  • Tasks related to installation, turn up, and maintenance of Lumen security infrastructure.
  • Act as a technical expert providing solutions to clients, internal business, and third-party vendors.
  • Develop enhancements to existing solutions and promote the creation of new tools, processes, and applications.
  • Provide support, training, and mentorship to tier I colleagues within the team.
  • Effective communication with managers, customers, and vendors.
  • Flexible work shifts, 4 days a week with 10-hour shifts.
  • Willingness to work additional hours during emergencies or as workload demands.

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