Analyst - Finance Operations
1 week ago
Key Responsibilities:
Dealing with banks for refunds and settlement issues.
Need to closely work with the Finance team for recon and other issues.
Solving tickets/queries raised by merchants, customer's or banks.
Have good knowledge of products to resolve any customer, merchant or bank issues.
Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.
Reconcile transactions and refunds with the partner banks.
Work with the Tech team for fixing refund and settlement issues.
Dealing with other teams specially Support / Sales for resolution of queries.
Handling things which impact inflow and outflow of funds at transaction level.
Complete tasks considering SLAs and preparation of various reports on weekly and monthly basisMandatory Requirement:
Good knowledge of MS Excel.1-5 years of experience into Bank / Payment Gateway Reconciliation is must.
Shift Timings:
Rotational Shift ( Work from Office )
Please Note :
We are looking for an immediate joinee along with a relevant experience into Bank/Payment Gateway Reconciliation. You can share your profile to along with the necessary details CTC, ECTC, Notice Period and Current Location.
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