Business Systems Specialist

2 weeks ago

Pune, Maharashtra, India Global Payments Full time

Every day, Global Payments enables millions of individuals to transfer money between buyers and sellers using our innovative payment solutions for credit, debit, prepaid, and merchant services. Our global team supports over 3 million businesses, 1,300 financial institutions, and more than 600 million cardholders to grow confidently and achieve outstanding results. We are fueled by our drive for success and take pride in delivering top-notch payment technology and software solutions. Come be a part of our dynamic team and leave your mark on the future of payment technology.

Overview of the Role

Analyze business requests to be addressed with automated systems. Develop and design automated systems scope and objectives based on user needs and a deep understanding of relevant business systems and industry standards. Provide expertise in identifying, assessing, and creating systems and procedures that meet user needs and fall within estimated sizing. Configure system settings and options, plan and execute business design, aid in integration and acceptance testing as needed, and create specifications for systems to align with business requirements. This includes analyzing business and user needs, documenting requirements, and translating them into appropriate system requirement specifications.

Key Responsibilities

  • Act as a link between client end-users, programmers, and test analysts in-depth analysis, design, configuration, testing, and maintenance of intricate systems to ensure optimal performance. Maintain strong relationships with key stakeholders and develop an understanding of the complexity of the client's business. Consult with management to identify, define, and document business needs/objectives, current operational procedures, problems, input/output requirements, data scope, usage formatting, security requirements, and levels of systems access. Maintain communication with end-users, review feedback from other Business Analysts to ensure systems consistently meet the client's expectations. Analyze complex problems and offer alternative solutions. Conduct meetings and lead discussions.
  • Analyze, interpret, and create simple to complex business specifications and logical flowcharts containing features and functions for programmers to develop technical specifications. Use system or module knowledge to design system screens and database structures. Work with programmers to design and develop requirements and evaluate the feasibility of new systems and enhancements to existing systems. Ensure the system design aligns with user needs. Prepare input for system design, including final reports, screen definitions, logical system flow, and implementation plans. Provide support in resolving issues that may impact multiple systems and business processes. Identify system impacts of changes in the business, user needs, external business environment, and operating systems.
  • Lead the documentation of client training and installation of systems and upgrades; establish universally understood procedures for permanent records, post-implementation issues, and revision requests; procedures, methodology, and/or application standards, including payment card industry and security compliance. Maintain, administer, and review all procedures, methodology, and/or application standards to ensure payment card industry and security compliance.
  • Develop, administer, and recommend best practices for supporting testing/planning/validation by clarifying the intended functionality. Utilize experience and expertise to prevent complex issues from impeding successful implementation.
  • Occasionally assign project work to Business Analysts. Assist in detailed project planning for larger projects and may serve as a Project Manager for smaller development initiatives. Monitor project progress, track activities, resolve issues, publish progress reports, and suggest actions. Prepare technical reports by collecting, analyzing, and summarizing information and trends. Maintain software deployment plans and communicate them to the user community, ensuring users are informed of any anticipated deviations from schedules.

Qualifications for the Role

  • Bachelor's Degree
  • Relevant Experience or Degree in Computer Science, Management Information Systems, Business, or related field; or equivalent training or experience
  • Minimum of 6 Years Relevant Experience
  • Professional experience collaborating with end-users to meet business needs

Preferred Qualifications

  • Minimum of 6 Years Relevant Experience
  • Scripting knowledge, bankcard industry understanding, familiarity with data structures, professional experience working with end-users to address business needs
  • Working towards a Certified Business Analysis Professional (CBAP)

Desired Skills and Capabilities

  • Skills / Knowledge - Utilizing extensive experience, uses professional concepts and company objectives to resolve complex issues creatively and effectively. Some challenges exist at this level (e.g., department/peer review).
  • Job Complexity - Tackles complex issues where deep evaluation of varied factors is required. Exercises judgment in selecting methods, techniques, and evaluation criteria to achieve results. Networks with key contacts outside of own area of expertise.
  • Supervision - Sets methods and procedures for new assignments and may coordinate the activities of other personnel (Team Lead).
  • Problem Solving - An experienced professional with strong problem-solving skills and resolution based on a broad business knowledge base
  • Proficiency in MS Office & Flowcharting - Word, Excel, PowerPoint, Visio. Familiarity with various drawing techniques using Visio or UML

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other protected basis under the law. Applicants needing accommodation during the application or interview process should contact the Human Resources Department.

  • Specialist - Systems

    2 weeks ago

    Pune, Maharashtra, India Sungard Availability Services Full time

    Job Title: Specialist - Systems at Sungard Availability ServicesSungard AS is a renowned leader in providing resilient production environments for global enterprises through IT, cloud, and recovery services. Aiming to add exceptional talent to their team, Sungard AS seeks individuals passionate about leading with resilience and transforming IT for resilient...

  • Business Systems Specialist

    2 weeks ago

    Pune, Maharashtra, India Global Payments Asia-Pacific India Private Limited Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Business Systems Specialist

    2 weeks ago

    Pune, Maharashtra, India Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Business Systems Specialist

    2 weeks ago

    Pune, Maharashtra, India TSYS Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Business Systems Specialist

    2 weeks ago

    Pune, Maharashtra, India Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • IT System Administrator

    2 weeks ago

    Pune, Maharashtra, India Varian Medical Systems Full time

    Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers,...

  • Systems Integration Senior Specialist

    2 months ago

    Pune, Maharashtra, India NTT Data Vertex Software Inc. Full time

    Apply for Systems Integration Senior Specialist, Career Progress Consultants in Pune for Year of Experience on

  • Mainframe ZOS System Admin

    2 weeks ago

    Pune, Maharashtra, India Nexpro Systems Full time

    AsIBM Z Technical Specialist – Db2 DBAPrimary responsibility is to design and provide support on the database technology, ensuring customer delight as per the defined size, effort and schedule confirming to quality standards and best practices. Maintain and improve SLA's and always ensure compliance to HSBC policies. Actively look for automation...

  • Specialist - Systems

    2 weeks ago

    Pune, Maharashtra, India Sungard Availability Services Full time

    Sungard Availability Services (Sungard AS) is an industry-recognized leader in delivering resilient and recoverable production environments for global enterprises through managed IT, cloud and recovery services.Our diverse, global team of "Sungardians" are passionate about applying their insight and deep expertise in production and recovery to Lead with...

  • Business Development Specialist

    2 weeks ago

    Pune, Maharashtra, India IT GEAR .IN Full time

    As IT GEAR IN, we are a 20-year-old company with an impeccable record and an excellent reputation in Pune & all over India .We deal with the following products and services:Interactive Smart Displays/Boards/panelCommercial DisplaysLFD, Displays, Signage, Video / Led Wall, Interactive digital boards,Business TVsProjectorsVideo wallsActive LED wallsOther AV...

  • Marketo Implementation Specialist

    2 months ago

    Pune, Maharashtra, India SGS Technical Services Pvt. Ltd Full time

    Role : Marketo implementation Specialist Location : PuneNotice period : Immediate Work Mode : On siteInterview Process : L1 and L2We are looking for Marketo implementation, configuration, and administration in a B2B marketing environment. Experience with CRM systems (e.g., Salesforce, Zapier, Zoho, MS Teams) and integrating Marketo with other third-party...

  • Marketo Implementation Specialist

    4 weeks ago

    Pune, Maharashtra, India SGS Technical Services Pvt. Ltd Full time

    Role : Marketo implementation Specialist Location : PuneNotice period : Immediate Work Mode : On siteInterview Process : L1 and L2We are looking for Marketo implementation, configuration, and administration in a B2B marketing environment. Experience with CRM systems (e.g., Salesforce, Zapier, Zoho, MS Teams) and integrating Marketo with other third-party...

  • System Specialist

    2 weeks ago

    Pune, Maharashtra, India Amdocs Full time

    In one sentenceDesign solutions, provide consultancy to business, and manage the operations of computer systems related to UNIX and Linux operating systems, servers, virtualization, cloud, devops and container technologies.What will your job look like?You will build and manage virtual, and client server environments for an enterprise environment. You will...

  • Specialist - System Management

    2 weeks ago

    Pune, Maharashtra, India LTIMindtree Full time

    Specialist - System ManagementJob Req Id:Primary Skills Tanium AdministratorSecondary Skills SCCM Experience in Managing and maintaining several Tanium Tenants and the deployment of the licensed technologies Should have experience in Monitoring the Discovery, OS and Software Patching, re-run as necessary, process patch requests, and proactively identify...

  • System Specialist

    2 weeks ago

    Pune, Maharashtra, India Amdocs Full time

    In one sentence Design solutions, provide consultancy to business, and manage the operations of computer systems related to UNIX and Linux operating systems, servers, virtualization, cloud, devops and container technologies. What will your job look like? You will build and manage virtual, and client server environments for an enterprise...

  • Business Systems Analyst

    2 weeks ago

    Pune, Maharashtra, India Lattice Semiconductor Full time

    OverviewThere is a vibrant energy present at all our global locations. This energy stems from the passion for our work, our teams, our achievements, and our clients. Lattice is a diverse community of engineers, designers, and manufacturing specialists collaborating with top-notch sales, marketing, and support teams to develop cutting-edge programmable logic...

  • Specialist - System Management

    2 weeks ago

    Pune, Maharashtra, India LTIMindtree Full time

    Specialist - System Management Job Req Id: Primary Skills • Tanium Administrator Secondary Skills • SCCM • Experience in Managing and maintaining several Tanium Tenants and the deployment of the licensed technologies • Should have experience in Monitoring the Discovery, OS and Software Patching, re-run as necessary, process patch requests, and...

  • Systems Integration Specialist Advisor

    1 month ago

    Pune, Maharashtra, India NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Systems Integration Specialist Advisor to join our team in Pune, Mahārāshtra (IN-MH), India (IN).JOB DESCRIPTION:9...

  • Systems Integration Specialist Advisor

    2 weeks ago

    Pune, Maharashtra, India NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Systems Integration Specialist Advisor to join our team in Pune, Mahārāshtra (IN-MH), India (IN).JOB DESCRIPTION:9...

  • Systems Integration Specialist Advisor

    4 weeks ago

    Pune, Maharashtra, India NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Systems Integration Specialist Advisor to join our team in Pune, Mahārāshtra (IN-MH), India (IN).JOB DESCRIPTION:9...