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Servicenow Lead
7 days ago
Job Description
Job Title
ServiceNow Technical Lead (7-9 Years)
Must Have Experience
Experienced in implementation of ITSM solution using industry best practices
Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
Good experience of Service Portal and widget creation
Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
Knowledge of Authentication via Auth 2.0, certificates and Mid Server
Implemented ServiceNow project in Domain separated instance
Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
Good knowledge of MID Server installation and management
Experience of custom applications development
Experience of LDAP/Active Directory/SSO implementation
Experience of Orchestration use case implementation
Good to have Experience
Knowledge of Flow Designer, Integration Hub
Worked on Discovery, Service Mapping, Event Mgmt
Worked on CSM, HRSD, GRC, ITBM
Experience in working on Performance Analytics
Design and modification of ServiceNow Service Portal.
Review existing set up and provide best practice recommendations in line with the OEM
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Experience with HTML coding and Jelly script strongly preferred
Academic and Professional Experience
Professional
6+ years of experience with ServiceNow required
8+ years of experience with IT Industry required
Academics
Certified System Admin
CIS-ITSM, Certified Application developer
ITIL Foundations certification is preferred.
Bachelor's degree or equivalent combination of education and experience.
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