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Revenue Assurance Associate
1 week ago
Job Description:
This role is primarily focused on commission calculation, statement preparation, pre-billing, billing, dunning and collection processes for small and medium customers, while enabling Customer facing organization to generate revenue.
Responsibilities:
- Provide status on progress of activities
- Calculation of agent commission, statement preparation, external communication with Partners in the US market, and internal communication with the AP department
- Analyzing revenue leakages (noninvoice revenue, billing models, open offers)
- Analyzing prepaid balance and coordinating with Finance teams
- Calculating and billing late charge fees
- Following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements
- Actively maintaining customer base and adapting to the Sales organization and segmentation of customer base
- Contribute to internal product process improvement Initiatives
- Participate on projects of tools and process improvements (Salesforce, Microsoft D365)
- Sharing calculations with internal teams and finance as well for payment to agents
- Focus on Continuous Learning and Development
- Participate in education sessions
- Be fully informed about new products and service and how to perform billing
Additional Details:
Work Hours:
Starting 5:30 PM
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equalopportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._
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