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Desktop Support L2
1 week ago
· Diagnostic services
· Scan and defragment disk drives
· Update virus definitions, scan for spyware
· Update system and application drivers
· Run battery diagnostics, report on disk drive status
· Laptop services, including
· Re-image laptops (Windows and Mac)
· Troubleshoot systems
· Training & orientation of laptops, applications
· Upgrade laptops (Windows and Mac), memory, and smart devices (Mobile devices).
· Asset recovery – computer hardware like spares can be drop off at the Tech Bar.
· User awareness services on any of the user request or any new service/application that was launched by client
· Perform proactive health check of devices that are brought to Tech Bar by the user
· Educate users on other avenues of support available to them (for e.g., chat, self-service etc.)
· Provide awareness on any outage or maintenance window that may potentially lead to downtime of service for a user Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Take ownership of customer issues reported and see problems through to resolution. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Ensure proper recording and closure of all issues. Provide prompt and accurate feedback to customers. Prepare accurate and timely reports. Follow the SLA for issues with respect to their severity.
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L2 or L3 Desktop Support Engg
1 week ago
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L2 or L3 Desktop Support Engg
1 week ago
Navi Mumbai, Maharashtra, India Kaapro Management Solutions Full timeOpening: 1 Nos Job ID:Employment Type:Full Time- Reference:Work Experience: 3.0 Year(s) To 5.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Location: NavimumbaiPosted On: 27th Jan, 2023We are having an opening for the position of L2 or L3 Desktop Support Engg **with one of...
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L2 or L3 Desktop Support Engg
1 week ago
Navi Mumbai, Maharashtra, India Paradise Placement Consultancy Full timeJob Description: We are having an opening for the position of L2 or L3 Desktop Support Engg with one of our very reputed client IT Industry in CBD Belapur (Navi Mumbai). Key point: Should have 100% Desktop & Laptop Calls Knowledge Basic Knowledge of Server Basic Knowledge of Networking & Firewall Job Profile: Should attend field...
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Desktop Support
1 week ago
Mumbai, Maharashtra, India ICCS Full timeICCS is looking for Desktop Support for Mumbai Location, Job description is given below: Position: Desktop Support Location: Mumbai Experience: 1- 3Years Notice Period: Immediate - 15 Days Roles and Responsibilities Sr. Desktop Engineers at least have 1-3 Years of Desktop Support Experience Resolve system malfunctions, and provide...
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Desktop Support Engineer
1 week ago
Mumbai, Maharashtra, India Birlasoft Full timeJob Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...
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Desktop Support Executive
1 week ago
Mumbai, Maharashtra, India Texona It Services Full timeExpriance Required: Minimum of 2 yrs❖ Location: Mumbai / Nagpur❖ Noof Opening:04❖ Opening Posted: 3 Days BeforeGreetings from Texona IT Services We are having immediate opening for Desktop Support Executive Position for mumbai LocationJob Details:Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal...
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Desktop Support- Panvel
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Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region:IN- Requisition ID: 8886- Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support Panvel**: Description:- Job Title: Desktop Support EngineerLocation: PanvelExperience: 2-6 YearsResponsibilities:- Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other peripheral...
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Desktop Support Engineer
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Mumbai, Maharashtra, India CSK Information Technology Pvt. Ltd. Full time"Company DescriptionEnd client is Global Production Company.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer at CSK Information Technology Pvt. Ltd. located in Chakan Pune. As a Desktop Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to end-users. Your day-to-day tasks...
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Desktop Support Engineer
1 week ago
Mumbai, Maharashtra, India Computacenter Full timeDear Applicant, Greetings from Computacenter! We are excited to announce opportunities for Desktop Support Engineers. If you are interested, please send your updated resume to Pavan. Below are the details for the position: Experience:- 1 to 3 years Location: Mumbai (Work from Office) Notice Period: Immediate - 30 days Skills required:- Desktop Installation,...
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Desktop Support-shankarpalli
1 week ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region:IN- Requisition ID: Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support-Shankarpalli**: Description:- _About Birlasoft:_Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and...
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Desktop Support Engineer
1 week ago
Mumbai, Maharashtra, India Computacenter Full timeDear Applicant, Greetings from Computacenter We at Computacenter have few opportunities for Desktop Support Engineer interested candidates please send your updated resume to Pavan ( ) Below are the details for the above opportunity. Experience: 1 to 3 years Location: Mumbai (Work from Office) Notice Period: Immediate - 30 days. Skills required: Desktop...
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Remote Desktop support
1 week ago
Mumbai, Maharashtra, India Capgemini Full timeExciting Job Opportunity!Experience with Remote Support Solutions.Preferred experience in VDI administration. Microsoft certification or equivalent is a plus.Key Responsibilities:Proven background as a Desktop Support Engineer, Technical Support Engineer, or similar.Hands-on experience in Windows environments.Ability to multitask and handle complex incidents...
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Remote Desktop support
1 week ago
Mumbai, Maharashtra, India Capgemini Full timeJob Descriptionexperience in Remote Support Solutions.VDI's Administration experience will be adding advantage. Microsoft certification or equivalent is preferred.Essential Duties and Responsibilities:Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows environmentsNeed multi-tasking...
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Desktop Support Analyst
1 week ago
Mumbai, Maharashtra, India Puma Energy Full timeMain Purpose: -The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to user inquiries, diagnosing and resolving technical issues, installing and configuring computer hardware and software, and maintaining computer systems and networks. ...
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Desktop Support Analyst
1 week ago
Mumbai, Maharashtra, India Puma Energy Full timeMain Purpose:The Desktop Support Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to user inquiries, diagnosing and resolving technical issues, installing and configuring computer hardware and software, and maintaining computer systems and networks.Knowledge...
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L2 Application Support
1 week ago
Mumbai, Maharashtra, India Harjai Computers Full timeL2 Support (.NET + SQL ) -ICICI Lombard3-4 YearsLower Parel LocationWorking days - Alternate Sat workingCan offer 45K Gross
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Remote Desktop support
1 week ago
Mumbai, Maharashtra, India Capgemini Full timeJob Description Experience in Remote Support Solutions. VDIs Administration experience will be adding advantage. Microsoft certification or equivalent is preferred. Essential Duties and Responsibilities: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows environments Need...
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Citirx Operation Manager
2 months ago
Mumbai, Maharashtra, India Visionyle Solutions Full timeJob Responsibilities : 1. Work on Desktop & Server Virtualization along with L2 & SMEs 2. Work on major incidents and provide permanent fix 3. Document RCAs of major incidents 4. Prepare POA and implement major changes in infra 5. Work on incident \ issues escalated by L2/L3 team 6. Work on creating LUN, shared storage and mapped to Hypervisor 7. Work along...
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Desktop support engineer
1 week ago
Mumbai, Maharashtra, India Care Infotech Full timeResponsibilities:Provide technical support for PC, laptop, and mobile devices.Troubleshoot and resolve issues with Windows 10 (Home/Pro) and Windows 11.Manage and support operating systems and applications, including MS Office 365, Acrobat Reader, and antivirus software.Ensure effective communication with end-users to understand and resolve their technical...
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Desktop Support-indore
1 week ago
Mumbai, Maharashtra, India BirlaSoft Full timeCountry/Region:IN- Requisition ID: 8888- Work Model:Position Type: Salary Range:Location: INDIA MUMBAI BIRLASOFT OFFICETitle:Desktop Support-Indore**: Description:- JD:Skill: Desktop Support resourcesHandling tickets which are required onsite support Responding to client support requests. Contacting clients to find out the nature of the problem....